SHAVANNA Hotel Boutique

Exceptional level of customer service. Amazingly clean rooms and overall facility as well Every employee at the hotel, not only did meet, but exceeded my expectations 24/7

Very comfortable room, nice shower and great pool area. The restaurant or pool bar wasn’t always opened to order food or drinks

the staff was friendly and helpful and restaurant on top was nice - but seemed like managed by different people The hotel looks nothing like the photo, and seemed as though most people were living there. overpriced and grimy - we left early. noting the bar by the pool was not cloeaned the entire stay and there was rotting food on it!

Exceptional

- The bed / mattress was very comfortable. - The room was quite spacious. - Lots of towels in the room. - The staff was friendly and helpful. - Sparse but tasteful decorations in the room. - The hotel is very noisy (loud music, dogs barking, guests chatting), there is a pool + bar that is in the central courtyard to which many habitations are directed to. So keep that in mind if you're sensitive to noise. - No table / chairs in the room I had. - Not much space in the bathroom to put your accessories. - No elevator, just stairs (not recommended for people who use a wheelchair). - Breakfast is a bit too expensive for what is offered. - Sluggish WLAN.

Exceptional

Good

The bed was super comfortable, as well as the aircon meant I slept super well my entire stay. The common areas are also very nice to spend some time in the shade during the warmest time of day. Beaches within walking distance. Regarding value for money I'd say it's a great deal. It's true that as other people have mentioned it could be a bit cleaner i.e. the furniture looks a tad worn down, floor could have been vacuumed due to sand etc. The windows are also paper thin but if you have earplugs and you're tired you will sleep fine.

The hotel was nice and comfortable and the main area was very well laid out. I ended up arriving a day late to my reservation but I called the hotel beforehand and they were able to keep my room for me. I only had a limited time in Puerto Escondido so not sure how great the location is in relation to nightlife, but it was quite close to the Playa Bacocho where I went to do the baby sea turtle release (every day at 5pm). The pool area looked great although I unfortunately didn’t have time to use it. The bedroom was comfortable and the shower and bathroom were great.

The hotel went out of their way to help us. They stored our luggage while we took a side trip

Breakfast was exceptional! I would say this is the main reason to stay here, you also have the turtle release expereince close by and its close to central if you want to explore inland! Staff were super friendly and helpful also! The room had aircon! I would say the rooms need a bit of updating, but overall we had everything we needed.

The staff is wonderful and the bed was very comfortable. Breakfast restaurant on the top floor is very nice! Unfortunately we couldn't sleep because of the dogs barking next door all night.

Disappointing

The restaurant, Moli, is beautiful and serves delicious breakfast & coffee. The staff at the restaurant and hotel are all so lovely and helpful, we really enjoyed being served by the barman, Angel! The pool area and bar were so relaxing!

Very good

Very good

The location was nice. There were bugs in the bathroom, ants and earwigs.

It was such a nice stay, cute little place and the swimming pool is def a plus. The restaurant has a nice view and breeze. The staff was very friendly, kind and helpful. The rooms should be cleaned better. I mentioned this at the hotel and they acted immediately by sending the cleaner over again. But the room was still not clean really. Overall the whole place can use a little bit of a freshening up. Maybe the reason was covid, less customers so less maintenance needed..?

staff were very friendly and helpful. This is a really cool hotel, there’s a great atmosphere and it’s sociable, the rooftop restaurant was amazing, some of the best breakfast food I’ve had in Puerto Escondido and there is a pool bar. the lighting in the room could’ve been better and general cleanliness. I think we may have had a room that wasn’t the best but the lighting was quite dark. Overall the size and structure of the room is good and comfortable, there’s just some cosmetics that may need improving.

Very nice and kind stuff! Nice place, in walking distance to the beautiful beach! Huge comfortable bed! The shower cabin in the bathroom could be better cleaned. Noise from the pool area.