The Palm & Tide Beachfront Hotel

Location Staff are not helpful and seem lazy as I’ve ever seen , the guys that run the chair rentals out front are rude and I assume it’s because they are too lazy to get a real job. None of the doors shut right and lock! Sleeping in the truck would be better. The guy that cleans around outside will only say hello if his boss is around! Seen him on multiple occasions and he just stares like he hates you unless his boss is there and he becomes employee of the month!

Exceptional

These hotels are remodeled very nicely. Love the new look, how they combined two hotels into one, front desk was friendly and very helpful when I had problems with my key card, great area to be at, close to area restaurants, (Pineapple Willys, Harpoon Harry), Walmart, on the beach, pricing was reasonable for a weekend getaway. The bed was comfortable. Room was spacious and clean. The elevator broke down just as we got there and had 5 people trapped. We had to climb the stairs to the 6th floor, my key card didn't work so I had to climb the stairs not once, not twice, but 3 times to be told I would be moved to the other building that had a working elevator. There was no hooks in the bathroom to hang wet towels after a shower, most hotels have complimentary shampoo and body soap not this one, our room had a smoke alarm above our bed and it had a shiny green light that was in our eyes at night. If a family was to stay a week there was no dresser and the closet was very small and didn't have hangers for clothes.

Exceptional

Location, clean and staff was helpful. Some electrical issues in the room and with door locks. However the maintenance man went above and beyond to help. We had read previous comments about the elevator not working. Which it wasn't, however it wasn't that bad using the stairs as we were on the 3rd floor. These few issues would not keep us from staying again.

Beachfront!!

The elevator was not working and I was on 3rd floor. Will not stay there again.

Nothing absolutely disgusting room no good bed sheets very dirty, no as pictured very frustrated had to find a new hotel upon my arrival at 3 am , elevator to 5 th floor did not work either. Completely not as pictured Nothing absolutely disguisting room no good bed sheets very dirty, no as pictured very frustrated had to find a new hotel upon my arrival at 3 am

Poor

Loved location There were no microwave in room. Had to walk to office to use theirs

The location The hotel in the pictures/ pictures is not the hotel you stay in. You stay next door in a run down building with no elevator.

How close it was to the beach Elevators did not work appeared to be down for a long time luckily only on 4th floor but a lot to climb if you had a lot of luggage. Blue hair on the shower wall and floors were sticky.

The location was the only good thing about this hotel. The elevator was down in the tower we were put in. I'm in a walking boot and had to climb 4 flights of stairs. The TV didn't work, their was mold in the room, and the room was so damp you could see it on the floor and walls. The shower was dirty. There was barely any lighting in the room.

Very good

Good

The location was great along with the staff. The room looks just like the pictures

The elevator didn’t work and I was placed on the 3rd floor NO assistance with my luggage. The lighting was terrible. The tv didn’t work. No microwave in the room. The coffee maker was on a table with no outlet to plug it up. NEVER AGAIN will I stay here nor will I recommend this place to ANYONE.

Nothing good to say about this place

The problem with the room is that every morning the room ceiling and the floor, walls is soaking wet and everything that was on the floor the table was wet and I mean soaking wet, and all my belongings was soak, my clothes, my shoes and everything else, the ceiling was dripping water on everything in the room, the floor had about 1/8 inch of water on it. Also water was dripping on the bed while we was sleeping and waking with water dripping on us, so this is the problem that we had doing our stay. also the room didn't have a chair or a phone to call the front desk.

It’s like home No chair and table