SpringHill Suites by Marriott Panama City Beach Beachfront

The pool and location are fabulous the staff was excellent and very clean The elevators where so slow it was the only thing they keeps me from being a perfectv10 but they were so slow

Superb

Superb

Exceptional

Superb

Everything. It’s absolutely beautiful. The parking was a little rough with such a large vehicle but it wasn’t terrible.

The property was ok Elevators was out of order or having to wait a long time and having to climb up the stairs

i liked the pool layout and the beach access the room was nasty and had mold on the walls the elevators took 20 min just to maybe get a spot on the elevator

I think you should be upfront and let your customers know that you would have to pay for parking and it will be an additional $400 hold on your credit card. Some customers was not expecting that you don’t tell that in your ad. I think it’s unprofessional for a customer to get to your facility and find out they have to pay an additional fee for parking and the hold on your card. The hotel was nice, but it’s the hidden fees that you guys don’t let anybody know about that turns people away from you guys

Check in at the hotel was slow took about 30-40 minutes with only two people checking people in at 4:00 pm. There were 3 elevators to the rooms but 1 of them was broken the entire week we were there. There were at least 3 or more times we had to take the steps 7 floors instead of waiting multiple times for the elevator since they were packed at all hours of the day. The breakfast was ok. They did offer a hot breakfast but all of the options were bland. I will say the coffee shop on the floor with the ocean and pool was very good.

😊

Stella at the bar was absolutely amazing ! We can’t wait to go back and see her !

Our stay would have been better but we booked through EXPEDIA and they called the hotel and checked us out early

Muy buen servicio ,todo el personal bien amable muy buena limpias en todo el hotel

The location, staff, cleanliness, and the room were all excellent The elevators are a nightmare. At times it seems lik3 you are trapped on a certain floor. Especially if you are on a higher floor. From the 13th floor several times we watched the elevator come to the 12th floor and then go back down. And the breakfast while decent in quality, is not set up for the number of people. It's a bit of a war to 1st find a table and then to work your way thru the buffet. Especially with trying to get a plate for a small child. We are at the beach, not many are up at 6 for breakfast to be done by 9am. So the majority of guests end up at breakfast at 8 for what feels like "Hunger Games"

Location was great Elevators were ridiculously slow. One wasn’t working. We waited almost 10 mins for elevator at one point

Very nice to have good location The bathtub literally didn’t drain. The door drag on the floor So you have to push it to get into the room. They wait for elevator was 10 to 15 minutes You have to pay for parking. Breakfast was kind of nasty.

Kids loved the breakfast, especially the waffle station. Room smelled very musty.

Good location it was clean I had problems checking in they called me on the phone for deposits I didn’t receive my Booking.com rates I was charged the 50 dollars convenience fee 3 times

Exceptional