Serene River Villa
About Serene River Villa
Serene River Hoian provides flawless service and all the necessary facilities for visitors.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The resort villa offers taxi, car hire and shuttle amenities for your ease in navigating around Hoi An. When arriving by car, you'll be grateful for the on-site complimentary parking at resort villa. The resort villa offers reception amenities including concierge service, express check-in or check-out, luggage storage and safety deposit boxes to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity. Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by resort villa ensures your cherished travel garments stay spotless and accessible.Your stay will be comfortable with the presence of room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire resort villa. Smoking is permitted solely in the specified smoking zones allocated by resort villa.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure your satisfaction, certain rooms in the resort villa come fitted with air conditioning for a more pleasant stay. Several chosen accommodations at Serene River Hoian have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs.Within specific rooms, bottled water, instant coffee, instant tea and mini bar is conveniently available for your use.Understanding the significance of bathroom facilities in enhancing visitor contentment, resort villa offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Start your day stress-free at Serene River Hoian as breakfast is made available for you on the premises.How about kicking off each day of your getaway with a delicious cup of coffee? At the resort villa, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at resort villa ensure that enticing and easily accessible options are constantly available. Upon your arrival, don't miss experiencing bar for enjoyable in-house evening entertainment. Within the resort villa, discerning guests will also find on-site culinary facilities like BBQ facilities and shared kitchen to further cater to their needs.Throughout the day, engage in the entertaining activities available at Serene River Hoian . Make sure to discover the readily available beach at resort villa. Unwind and conclude each day delightfully by stopping by massage and spa, ensuring a soothing experience.Unwind by the pool at resort villa and cherish a leisurely moment.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Charming little boutique hotel that is relatively new, a little away from the center in an idyllic location by the river, but within a few minutes by tuk tuk or scooter you can be in the middle of the city or on one of the beautiful beaches. All the employees are so nice, although they only communicate in Vietnamese, but with gestures and a translator app, this can easily be overcome. If you want to live a little away from the hustle and bustle in a quiet environment and still want to reach everything relatively quickly, you've come to the right place. Nice environment for short walks away from traffic, the pool is large enough to cool off during the day, bicycles in relatively good condition can be borrowed free of charge. Good value for money.
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Clean somewhat quiet and nice cleaning lady . Mixed feelings about Serene River Villa Hoi An. It is a shame that such a cozy property with a nice cleaning and service lady had to paired with a remote English speaking manager who made our stay there more stressful than peaceful. Especially with a guest intending to stay for a month or longer, our expectations in terms of accommodation and customer service were not met at all. Instead, this manager made us feel stressed, confused and uncared for and acted very unprofessionally even complaining that we bothered her on her Sunday. At the end of the day, when she decided to give up on a month or two’s worth of booking for one night of booking because of her lack of flexibility and foresight, though it was hassle to move last minute we were relieved to be able to move to a place more welcoming and grateful for a long term guests. To the owner of this property, bear in mind that your English speaking staff in charge needs serious customer service and soft skills training. Because of her actions you lost 60-90 days of booking because of her demeanor, confusing and condescending communication style.
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The room was beautiful, spacious, clean, and modern. The bed was very comfortable. We got a free room upgrade. The hotel staff were super friendly and the breakfast was really good. The location was good — right between the beach and the old town. There was plenty if hot water but the temperature adjustment on the shower was quite difficult to get right.
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Immaculately clean, modern spacious rooms, lovely pool Nothing
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Great location, friendly staff,even though they did not speak english and our Viatnamese is lacking we all coped. The rooms where large clean a comfortable. The pool was a bonus, as was the use of bicycles to get into Hoi An. Great place to stay.
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Exceptional
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very nice room, free bikes, good breakfast and service, short bike ride to the beach
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Excellent comfort. Good & quiet location. Easy to visit Hoi An surrounding with a motobike. Very nice pool. Our host Ms Thao was an excellent host. She helped us a lot with a lot of advice. She arranged our visit to My Son, and the rental of a motobike for 3 days so that we can go easily from the Villa to different places around Hoi An. She offered us breakfast the day we left & booked a taxi to go to our next destination.
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The staffs are very nice and kind.
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Great place. Quiet area and a great view from my room. Will stay again.
