River Terrace Resort & Convention Center
About River Terrace Resort & Convention Center
This Gatlinburg resort is a 4-minute drive from the Smoky Mountains and features 2 seasonal outdoor pools and an on-site restaurant. Little Pigeon River runs alongside the property. A microwave, small refrigerator, and cable TV are featured in every room at this Gatlinburg River Terrace Resort and Convention Center. A seating area is included. Select rooms have a balcony and offer views of the river. Free WiFi is available in the 24-hour reception and lobby. A concierge desk and laundry facilities are on site. Whitewater rafting and scenic walking paths are 1.4 mi away. The trolley stops near the resort for easy access to area attractions. Wild Bear Falls water park is a 9-minute drive away, while Dollywood amusement park are 9.1 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Clean room! Could use a little updating. Good value for the money and will stay again.
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Very clean, friendly, and comfy beds. Wonderful stay
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We only stayed for one night. Friendly staff, property was clean, and the room was nice. So close to the aquarium and just a few minutes from most of the big attractions we came for.
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Took a minute to find the ice maker after staff directions an trouble with key card but the staff took care of it easily on the spot but everything was good with the stay an would stay again if we get back there
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Room was clean but needs updating. Tub needed replacing sink also. Carpet old. Paint peeling. Location and price are great.
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Nice place to stay for the money and location. No ground keeping grass over grown and shrub need cutting. Rooms need to be updated. They was clean when checked in. No house keeping Thur our stay. Had to ask for towels and tissue.
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En general buen lugar, a 1 cuadra del centro, faltaría quitar alfombras de las habitaciones y renovar instalaciones se la habitación
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We like the convenience to walk downtown and we enjoy bringing our dog. The staff is super friendly and helpful. Our room is large and comfortable. Wi-Fi was good.
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Great hotel with a great location! The room was very clean and comfortable, and everything was exactly what we needed for our stay. Would definitely stay here again!
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Overall, it was three stars out of five. The room could've been cleaner; I tend to be very picky in this area. I could've pressed the issue, but our time spent in the room was very limited. The property is dated, could use some updating, but feasible. The staff were very courteous and there were no issues at all. The location is great because once parked, you can walk the entire downtown area without having to get out in traffic. If you're looking for a place just to lay your head and the rest of the time is spent on the move, not a bad place to stay.
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We enjoy staying here. It’s perfect walking distance for everything in downtown Gatlinburg. The location is peaceful as well.
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The upgraded room size was very nice. However, the furnishings were very dated. The door to the deck was very difficult to open, the mini fridge was very dated, the air conditioning was poor, and the tub backed up while showering. I went to the front desk and told them about the tub and was giggled at and reminded check out was at 10am.
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Room is very outdated, needs renovation (specially bathroom). But we did not care much as we had short stay and did not spend a lot of time in the room. Our balcony was looking at the pool, not much scenery. Staff was nice. Location GREAT, we could walk everywhere
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Great room close to everything
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The rooms are very old! They aren’t upgraded at all. There are old chrome wall heaters partially rusted in the bathroom walls. Old rubber strips on the tub. The carpet was stained in places. The walls are old paneling that has been painted. We were supposed to stay 2 days on our getaway. The first night I was kept awake all night by people having sex so loud they were hitting the adjoining walls and causing our headboard to shake. You could hear their skin slapping together. Needless to say we checked out early and will be requesting a refund. I couldn’t rate any lower than 1 star or I would have.
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We had been many times over the years and stayed at River Terrace and loved it. Well this was our anniversary 50th trip and it was so disappointing in every way. They charged me 170.00 for my 10 pound dog which the website said 25.00 a night. We had planned on staying 3 days but couldn’t because of the dirty rooms and property is in terrible condition. We left early ruined our anniversary trip. Never again and Westgate should be ashamed of owning this property.
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The shower and sink had noticeable stains that made them appear dirty, even if they may have been clean. The room itself is quite outdated and could benefit from renovations. Additionally, the window blinds were broken, the toilet racked.
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Room smelled a little musty
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Needs to be updated
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Rooms are outdated and could use an upgrade. However, staff are always friendly and the location is great.
