Candlewood Suites Baltimore - BWI Airport NE

no room service extremely poor customer service

Very nice place to stay.

Clean room and new appliances.

Breakfast was good and rooms clean great place to stay

I was switched to 3 different rooms, the room keys were apparently single use only and they love to announce your personal information to the lobby. One of the rooms they put me in had no lightbulbs... I didnt think the candle in candlewood meant no electricity. I eventually got refunded and booked a different hotel

I would stay again. The bugs in the lobby were off putting though

Good location, nice amenities, friendly staff, beautiful room. We enjoyed our stay and found it to exceed what we expected. We would definitely stay again if we went back to the area. Nothing. It was excellent.

Super clean and comfortable stay with very friendly staff

Great location Staff was always pleasant Breakfast every morning and it was graat That our room wasn’t ready when we came

Very nice and comfortable...

The property was clean, neat & up kept. N/A

Location and price Deplorable elevators. Wallpapers torn off and all over the elevator floor

Exceptionally clean and well kept. Very spacious suites. Yummy breakfast.

Rooms were very clean and staff were friendly

The location was very convenient to the city. The staff was amazing and very accomadating. This is the top overall stay I have ever had anywhere.

Staff was very helpful with our last minute needs.

The rooms appear to be refurbished That some of the things were either missing or not working

Great location and great pricing Everything was great

We really enjoyed our stay.Tha facility was clean the staff was friendly and our suite was excellent.We will recommend and stay hear everytime we visit Baltimore.Thank you and your staff for exceptional service. Didn't like the elevator it stop working a few times.Im disabled can't walk up and down stairs.

The place is filthy. The entire hotel smelled of old weed. The fitness center is nothing but a broken treadmill and a shattered mirror. I don't know if they actually served breakfast besides coffee and juice. Unless it was all gone by 6am, I didn't see it. If the Sleep Inn Woodbridge hadn't given my room away, I would never have stayed after seeing/smelling this place. The beds didn't have blankets. The rooms smelled dirty. No microwave. Filthy bathroom. This hotel is good for dope fiends, drug dealers, and prostitutes.