Mercure Amsterdam City

Staff wonderful! 10-15 min walk to train. 5 stops to Central Station. Transportation to anywhere from there.

Very clean and comfortable. Very close to the train station so I was able to get around easily. And the staff was friendly. Everything was great so don’t have much to say here. But wish they had a dessert menu.

Close to transit, clean and modern. Food served at the restaurant, stuffiness of some of the staff at the bar.

Just a bit farther away from the city center.

empty minibar!

We had a really lovely stay at Mercure Amsterdam City Hotel. Our twin room was very comfortable, clean, and perfect for relaxing after exploring the city. The breakfast was amazing with plenty of choice and everything was fresh and well presented. What really stood out was how helpful and friendly the staff were throughout our stay. They even allowed us to store our luggage after check out until we were ready to head home, which made our final day in Amsterdam so much easier. Overall, a great experience and we would happily stay here again. Highly recommended! The only downside was that our room was not cleaned during our stay, which was a little disappointing. However, overall we still had a great experience and would happily stay here again.

Friendly staff, clean rooms. Location is good, metro 10 min walk. 12 min ride to central station. Thin walls, could hear the neighbors sneeze

Very clean and staff friendly Nothing

Staff was very helpful and friendly, clean Location is somehow far from city centre

For my short stay in the hotel I was very satisfied I like the hotel

Kind employee at the reception, cosy room, close to the metro (about 7 minute walk), TV, tea and coffee in the room, good value for money.

Excellent staff, very clean room, very good breakfast, relatively close to the airport, walking distance to the metro station Rooms a bit small but sufficient for a couple

3015 It was a great experience and lovely for me The ambience

Nothing Nothing every thing is not good

The location is perfect, very quite around. The food in the restaurant is delicious. Not so many grocery shops around in the close distance.

interactions with 2 members of your staff. Interactions with the rest of your staff.

Food was average and taking into consideration how good the hotel is, food could be better.

Whenever I travel to Amsterdam, this hotel is my favorite place to stay. The location is perfect for how I like to travel. The hotel is outside the city and near the highway. I just exit the highway and park. There is a Metro station just five minutes away by walking which takes you to the city center in less than 10 minutes which is perfect. Near the hotel, you also have a small supermarket and a McDonalds if you want some late night snacks. The rooms are well sized and well equipped. The breakfast has a good selection as well. The check-in is always smooth and the onsite parking is expensive but a bit help if you are travelling by car. The bar downstairs in pretty basic and you can buy some drinks from the hotel's shop as the bar closes around 11:00 pm. Overall good value for money. I will be booking again soon. A few things to mention for the team to improve: 1. The rooms can be better cleaned when they are made up during the stay. There was trash left in the baskets, some things left on the floor. I dont know if this is an environmental thing to not clean the room properly but you should look into it. 2. The room doors on the 11th floor where I was staying have scratches on them. Please fix them and they are starting to look run down. 3. The breakfast place needs a live egg station where we can get fried eggs etc. Its a very basic add but makes breakfast a better experience.

Staff, location and cleanesss

Clean and tidy The cost of the Parking.