Comfort Suites Near Texas State University

Was ok

Todo muy limpio

Staff and breakfast were very good! Air-conditioning worked great and bed was comfortable. However, the carpet was absolutely filthy and would leave black residue on your feet if you walked barefoot. The shower fixture leaked and the handle would come off when you tried to turn it on. The pool looked like it was not a good place to swim ever. The icemakers were all broken, though the staff would bring you ice if requested. In room coffee maker also leaked.

I will say this. It was already an emotional time because I was taking my daughter. We stayed there to drop off my child for her. We stayed there to drop off my child for their first day in college. I've stayed at other Comfort Inn locations. It's not top tier, but it's not usually bottom of the barrel. And for the price, it was something that we could afford. Upon arrival, we were advised that the elevator didn't work and we would be compensated through points. We had so much going on, and we had the items in our car. I really didn't have time to just cancel the reservation and go elsewhere, but I should have. Once we got in the room, we did notice a smell. It was kind of warm in there. We just turned on the AC and kind of dealt with it. We also noticed it was right by the highway, our room, and we realized that we were going to hear the traffic on 35 all night long. I was not aware of that when I booked, but that's on me. When we went to take a shower later that evening, we only had enough towels for two people, and we had three people in the room. And also the bathtub was very dirty. It was after cleaning hours and later in the evening. I did not reach out to the hotel staff to let them know that it was clean. Going forward, I would never stay there again.

I had a bad experience I booked in advance and paid in advance because there was no option to pay on arrival and there is no refund, I came to register the sore and they gave me a dirty room towels pulled and dirty beds I called the reception they gave me another room and the air did not serve the elevator does not work, the super dirty pool with green mud the truth is I do not recommend it at all for the cost is very deplorable the hotel .... Horrible experience

The hotel elevator was broken. The stairs are disgusting, and I was on the third floor. No ice in any machine on any floor. Mildew and damp floors in the room. The shower was broken. Roaches on the dining room floor. Pool disgusting.

This is probably the worst experience that I’ve had staying in hotel. First of all the elevator was broken and apparently that had been the case for a very long time. The room was stinky, smelled very moldy, rips on the sofa, shower not hot, cracks in the sink. This property is very poorly maintained. I understand that it is an old building, but the ownership is doing absolutely nothing to maintain this property. Location is great though and it is close to restaurants and the school. Breakfast was served, which was okay, but overall the experience was not very pleasant.

Just don’t. If u have a regular hotel you stay at normally when traveling to this area book it. Do not book this one especially if they are full! I booked this for move in weekend and when it was time for bed and a shower there wasn’t any hot water! Called the front desk she moved us into the room right next door which is still connected to the prior room. She only did what she could on a busy weekend but being short staffed or unable to accommodate for the full price of a suite on a busy weekend doesn’t sit right with me. Host was told people were taking up 2 parking spaces but nothing was done. We had to park at chilis. (Directly next door) also shower curtain didn’t fit the shower so a mess was made and cleaned up before bed. She left a note but no one has contacted me.

When we arrived the elevator was out of service. The carpeted stairway was a bit scary and there was broken equipment like ice makers. Then there was no parking. The front lot has about 10 spots and even fewer in the back alley of the hotel. We had to park in the nearby restaurant parking lot and prayed our car would be safe. The room was decent for a night but I wouldn't stay here for more then that.

This is probably the worst hotel I have ever stayed at, the pool is green, but algae growing! The elevators were out of order as well as the ice machine! Air conditioner, barely blew out cold, plus dirty bathtub and roaches

No assistance at front desk. Rooms smelled like mold. Ice machines did not work on every floor. Elevator was broken and no available rooms on the first/second floor. Mother had to climb three flights of stairs with a bad knee. There was a dead baby spider in my bed under the pillow. This was one of the worst stays I've experienced.

I stay with Comfort Suites often in my travels and usually am very pleased. However, this hotel was simply falling apart. I had 2 rooms - BOTH had water leaks - one was so bad that a trashcan had to be placed outside my door by the desk person - who was very apologetic and had a great, humble spirit even with the worst of happenings. The charging port did not work, the curtains were falling off, the bathroom needed a complete overhaul. The rooms reeked of must and mold.....just sad The staff was THE redeeming quality of this hotel. My photos would not upload, which may be for the best

The elevator was out of order, but the staff helped take our luggage to the second .floor. The bathtub was dirty, but beds were comfortable. The tv went in and out, but the breakfast in the morning was good and well maintained by an excellent host. Not sure if we will stay again

The elevator was broken, the swimming pool was green the walls had green mold, the stairway were dark unsafe and smelled like wet and mold

Air was not working. Never cycled once

fridge kept leaking elevator was out of service drink station did not work

very duty bathrooms semmel bad and moldy

Good

Place was amazing, friendly staff, good breakfast and clean rooms

Where do I start? Upon arrival, was told they were “overbooked“ of double queen rooms that I had reserved approximately 2 months prior. When questioned how they could be overbooked, Clark said they had issues with a couple of the queen rooms so they cannot use them. Was given a king bed with a pullout couch instead which we had to take due to no other rooms available. The mattress on the pull out couch had several stains so we went to the front desk to ask for extra sheets to layers so the stain would be out of mind. There was a coffee wrapper in the closet, rust all over the metal parts in the bathroom, white paint drips all over the walls from what appeared to be from painting the ceiling. We were grossed out but had no choice to stay. We passed on the breakfast in the morning because we just wanted to leave. Very disappointed because the photos of the property were not a true reflection of what the property looked like in person. Would not stay here again. Others beware and stay somewhere else.