Home Suites Culebra

Be careful! Very affordable and the room was fine (not super clean but a hair or two in the shower doesn’t bother me) besides the floor being kinda sticky and a little smelly. I brought an air freshener that helped. However, there are a lot of folks who live here I think and I recommend keeping to yourself. My boyfriend hung out with a couple of the other guests while he waited for me to arrive (they offered him food and drinks) and he definitely got drugged by them either accidentally or on purpose. It’s not the hotel’s fault, but be careful! Wanted to warn others since this was recommended for single travelers. If I didn’t show up i don’t think anyone would have helped him. Luckily he was ok the next morning, but it was terrifying. Really wish I just spent a little more on a better hotel. To their credit they have a curfew and a security guard but if you can afford a little more I would say it’s worth going somewhere else.

It’s not an elegant place but it’s safe and comfortable. Plus great price.

Need to sweep and mop the floors. Housekeeping needs a cleaning refresher course

Microwave and fridge did not work. Room had roaches. Property was not clean. Front desk area was not clean. I will never stay at this place again.

More space

Disabled and I explained that cash was on the way, and if we didn't leave the room I would have been arrested in my dog would have been to the pound and he had just had surgery it wasn't supposed to be out of the Sun had been there almost a month. My money's came in about an hour and it would have been 1:00 pm, and they said I would have been arrested if I didn't leave the room if it's real belligerent with me and I can hardly move or walk, and they told me to hurry it up and I could only move so fast.

Floor was dirty .....could use better sweeping and mopping

Good parking option. Hotel had no ice.

No

Rented a room paid deposit never got key room nothing

The beds were very lumpy, there was mold in the bathroom ceiling the property looked run down and the staff at check & check out were very rude and unhelpful

Dirty room, old towels, shower head hanging from the hose, old toilet that barely flushes, and loud guests

There's no coffee or other refreshments available. No water fountain, make sure you have water bottles.

Great peoples

The room was clean and the staff was very nice

Clean rooms, helpful staff, low rate

I booked this property when my family went to SeaWorld and Aquatica. We first walked in, I thought the power was out because nothing was turned on. We realized the lamps & refrigerator were unplugged. It was nice to have a microwave, but it turned off w/ the main switch. I thought double beds would be ok but they ended up being tight. There was a bathtub, there was no stopper, so that was not ideal for my daughter, who prefers baths but it was manageable. I indicated on the room reservation that our party would be 1 adult & 2 kids, but there were only2 towels. I attempted to get more and I was told that the hotel had no more towels and that exchange hours were between 10:00 a.m. and 4:00 p.m. I was told that " since we are a cheap hotel we don't update the towels based on the number of people that reserve it." So this property could work if your party has 1-2 people, but if you have more, beware because you might not have what you need after a long, tiring day at of water park. I tried to get a refund I was told I had to go through Expedia. Although it first it looked like I was going to get a refund, my request was denied, so be aware of the cancellation policy. Expedia said that after multiple attempts, they were not able to get a hold of anybody to refund. The property itself is dated & the stairs are on the outside so exposed to the elements & trash. There are no elevators. Ice machine on our floor was broken. It is right next to a Denny's so that was easy for breakfast.

The room we were given was extremely dirty and upon arrival we heard a loud screeching noise coming from the a/c all the way down the walkway. All the towels provided had dirty marks all over them and smelled like pee. After asking to switch rooms the new rooms toilet and a/c didn't even work so when I asked to switch to a third room she said that they needed to verify my claim about the toilet before considering another room. After confirming the toilet was not working they said they couldn't provide another room and we had to go back to the dirty room with the loud a/c. Then when I tried to get ice the machine wasn't working so I tried a second one downstairs which also didn't work and when I asked about the ice machines they said none of them work and that I could walk to the hotel across the street to take their ice. Additionally the room door didn't even close all the way and a huge bug came into the room. I wouldn't recommend this place to anyone.

N/A

I didn't have towels the entire time I was there no ac no fridge it was just worst stay at a hotel