Comfort Suites San Antonio SeaWorld - Lackland AFB

Beautiful amenities very clean

no room service. beds were not done, said they do it every 3 days, we were not told that when we registered.

It was a nice hotel close to where we needed to be.

Room dis have a faint smell of cigarette but not something that was a bother honestly. Parking was perfect and everything was close by.

Room were clean Breakfast was super good AC cold

I do appreciate that she suggested I park my truck in an area covered by a security camera so it could be monitored. She also mentioned that she had already brought the safety concerns to corporate but felt that her voice was not being heard. I understand that the employee was trying to be helpful, and I appreciated her honesty and suggestion. However, guests should feel safe and comfortable while staying at a hotel. I hope management and corporate take these concerns seriously and improve communication and security measures for their guests.

The breakfast each morning was fantastic.

El desayuno siempre es lo mismo eso no me gusto

Have stayed twice here and I liked the first floor better than the second. But it was still a good stay.

The staff were very helpful and nice, but issue is when I got there the first room had a leak in the ceiling and was spilling on to the bed, luckily they switched my room easily but then there was small like pubic hair on one of the towels in the bathroom also small hair strands under the sheets in the bed and the couch was stained really bad. Also A/C kept turning on and off. It’s not like it was refundable so we had no choice but to stay. But Breakfast was good and all in all wasn’t the worst stay it was decent.

Breakfast was very poor .

Good proximity to sea world. Several guest drinking and loud at pool, made family nervous.

The indoor pool and hot tub were amazing! Clean, perfect temp and the room was not hot.

Overall we enjoyed our stay and we would stay there again!

I liked the location and the space of the suite. I didn’t like that the gym was not open. And there were people out late night drinking and smoking.

The rooms didn’t look very clean the bathroom had hair all over the floors when we pulled the sleeper sofa out there was food crumbs all under it. We had a 2 day stay and house keeping never came to dump the trash in the room.

The front staff was very friendly and check in was fast. The beds were so comfy that I missed breakfast every morning, I did NOT want to get up. Will definitely stay again.

Rooms where cleaned and ready .Staff was accompanied to needs.Breakfast was good and accompanied to small children and adults.Pool was cleaned with towels when you got out .Will recommend to family's. 10 is my rating.

Can't think of anything.

The smell in the first level rooms were horrible, smelled like mildew. Also we found out that the cards kept deactivating because we put near our cell phones… wish that would’ve been explained at check in.