Hotel Rome Garden

The design of the hotel. You felt like you were walking through an old Sicilian town going to your room. The breakfast was very delicious with good choices. The location was good as well. The size of the shower.

hotel was friendly and simple but very pretty and quiet. being a little out of the centre was actually good - felt safer and more relaxed and requesting a cab at the desk was swift and they would arrive in minutes. Breakfast could have been more varied but was still tasty. nice outside area to sit and eat in.

Exceptional

Enjoyed the breakfast and location. It was good to be out of the main tourist areas. The reception staff were very professional and helpful. Both the room and bathroom were very small.

Pleasant

I really liked the location, it wasn't right in the middle of all the busy places which is something we preferred. I loved the balcony that we had in our room it was nice to sit out and play cards with a little drink on the warm evenings. The bed was very comfy and the room and bathroom was lovely and clean. The staff were so so lovely and helpful and really went out there way when I couldn't get a cup of tea in the cafes around Rome and when I came back one evening they kindly made me a cup of tea and made my husband a coffee for us to take to our room. This isn't something that was available it was only available in the mornings at breakfast so we appreciated this so much and they then did this for us for a further 3 evening for us. There wasn't anything I didn't like. But I do think the options at breakfast could improve so that there is more options available. I think for a short stay it would have been fine but we stayed for a week and I felt we could have done with a bit more variety. I also felt it was a shame that they shut off the outdoor dinning area as this would be nice if it was to stay open so that guests can sit out there in the evening's.

Rooms arranged around a courtyard garden. Excellent breakfast available either indoors or on the terrace. Easy buses into Rome centre. Good variety of restaurants nearby Air conditioning didn't get cool.

Loved the friendly staff and the delicious breakfast The location was great! Near enough to the monuments but far enough away from the hustle and bustle. The gardens and courtyard are very pretty. Also the cleaning staff were very accommodating and did a great job. Thank you for a pleasant stay Our beds were very uncomfortable. Too small and hard. We both cracked our heads on the low wooden headboard. Our TV did not work for the entire time. We stayed 4 days. But overall we enjoyed our stay. So just a few changes. We saw into other rooms so I guess if we had upgraded our sleep may have been better. They looked cute and comfortable

Very good we love

There was just a problem with guaranteeing the room by credit card they were doing this manually and it was declined - n

I arrived 3:00 am in the morning and they gave us room with stairs no elevator and no water in room no coffee or tea nothing and no hotel sleeper and bad cleaning a lot of ants around the room and toilet.

Location Service and ccommodation.

Lovely quaint garden rooms on the ground floor Breakfast time was a little squashed

Nothing Extremely rude reception staff. Wifi not working. Staff did not want to help simply telling me it's my problem and my computer. Very bad smell when you walk into the property of mould and humidity. The man at reception was extremely aggressive and rude. Told me (an Australian) that Australia had nothing but kangaroos and no culture. Unbelievably rude. The room was right above many train tracks. I went to a nearby hotel where the staff were polite and where wifi was working successfully. Avoid this hotel!

No just that the air conditioning didn¿t work

All good

The staff was exceptional, the room was perfect, and the breakfast was delicious! We received amazing service from Mario, Franco, and Diego. They took a real interest in helping us locate our bags that American Airlines lost. They were super helpful and accommodating. We will not hesitate to come back!

Good location and staff Some rooms are located in closer building

lived in an additional building next to the main one. everything looked good, but the smell in the room was terrible. dampness. breakfasts were very poor. it is clear that the products are not enough for the whole hotel people. Everything is cold. We stayed with my husband and child at the hotel. my husband had a birthday on one of the dates of his stay, the hotel did not react to our holiday in any way. there was not even an elementary congratulation on paper. cleaning was at inconvenient hours, exactly at lunchtime, and not in the morning as in all hotels. We will not recommend or stay at this hotel again.

Good