Embassy Suites by Hilton Portland Downtown

the size of my room location

Breakfast was great loved the historic feel of it We walked to historic restaurant which was cool Room was great very comfortable Happy hour was good too Didn’t like paying so much to park thought that was very high price to pay for parking We came at 3:30 and no line so went to get some food bc your restaurant was closed came back and a long line to check in like 4:30

Friendly staff and clean room N/A

The 2 bedroom suite, I enjoyed the sleep area away from the entertaining area. The coffee supplies in the room had not be serviced/refilled. There was red stuff splattered on the wall and frame of a nearby print.

Superb

Very good

Excellent customer service!

It was a great place to stay

Room was clean Location- i didnt feel super safe walking gin the neighborhood alone with my kids

It was decently clean and the drinks in the eveningwas nice and the breakfast was good. The old historical building charge on my incidental was unexpected and wasn’t told about until fret it was charged? Interestingly enough they did not disclose the charge . The bed was very uncomfortable.

Very good

The breakfast was better than I expected. Especially the fresh omelets! Staff was friendly throughout. Safe neighborhood but coming out first thing in the am there were several places with fresh urine on the side of the building that puddled. I’ve been to many cities around the world and the nicest ones have a few minutes of cleanup in front of their buildings. A little bucket with water to do a reaal quick clean up of things such as this makes a huge difference in presentation

Disappointing

The room smelled heavily of cleaning chemicals. There was obvious wear and tear but the hotel itself is an older building. The cost for parking is very high. The evening drinks and snacks were nice and the breakfast was very good.

Staff is not very friendly. Breakfast is ok. Good restaurant is close by.

breakfast, location

I’ve stayed here multiple times now for weekend trips. Staff is always friendly and check in/check out always runs smoothly. I was bummed to see only one hot tub working and the sauna was under maintenance. I book this hotel for those two things so that was kind of a let down especially for the price I paid. Otherwise a great stay per usual!

This is a beautiful hotel. The parking fee is a steep $65.00 valet charge. I intended to use the pool but the chemicals are way too strong. The buffet is quite good but the ready to order omelette bar can be slow and long. Some chefs had all four burners going with a sense of urgency. Another had 2 casually going as if he was cooking on a lazy Sunday at home. If people were staying at the hotel for business, this isn't practical. The room was also beautiful and well kept the first day we arrived but the maid service is the worst I have ever encountered and I travel a lot. It should be unacceptable for any hotel. Dirty filters will left in the coffee maker, trash was left on counter tops, nothing was wiped down, the bathrooms were not properly cleaned. Even the remote was left as it was. But the most egregious is the way they made the beds. The sheets were hanging out everywhere. I asked to speak to the manager. I was told she'd be right back. After waiting and waiting, I just left. On my trip we stayed at 2 other hotels of less caliber. Their maid service was far superior. This was suppose to be the highlight and it was definitely the most expensive. Unfortunate the hotel is all style and no substance.

We would have liked more cut up fruit variety at breakfast. Parking at $60+ at the hotel seemed very high. The location is downtown. There are cheaper surrounding parking garages.

Lovely hotel, great location