Holiday Inn Club Vacations New Orleans Resort by IHG

The hotel its self was a good hotel to stay in. We would probably do it again. Room was great, the amenities were great. Staff was amazing from the front desk to the bar and security.

Location is excellent, door staff are very helpful and welcoming and the rooms are considerable in size. We had a kitchen which was exactly as outlined in our book so very worthwhile for a family. Air con in room and bathroom fan were noisy, to the point where I routinely turned them off for some quiet.

Nice clean nice people Absolutely nothing.

Great Didn’t like having to pay to park at the facility.

I love everything about this property and cannot wait to go back. It’s right around the corner from everything. The room is really nice and big , clean ,& convenient.

Everything about this hotel is five star! I will truly be back again and again!

Great location and very helpful and friendly staff. Room was very big and very comfortable. Well equipped with kitchen.

I have stayed multiple times and for the most part it has gone well. This time the amount of marijuana smell that permeated the elevator and halls was ridiculous. Also guests smoking in the NON smoking pool area with kids in the pool. Additionally, the beds are super small. They say queen however those are the smallest queen’s beds ever!

Very good

Good

Absolutely love the two bedrooms so my daughter and I could both have a room with our own bathroom. Love the showerhead however I almost slipped and failed a couple times. The tub was slippery. There was no mat inside the tub and I would recommend putting a handle inside the tub as well as outside the tub as it is hard to hold onto just one handle while you’re getting in and out especially since I have a bad knee. Other than that, I had no problems and I really enjoyed my stay

The property was near Canal Street The parking situation is horrible.

Awesome place to stay. Will b back

Good Service

Distance from bourbon street The expensive valet parking

Superb

Good

Very good

Enjoyed my stay! Free early check-in! Close to entertainment!

We had decided to stay in New Orleans on the way home from Gulf Shores. We chose this location due to its proximity to everything that the city had to offer. Upon arrival, the staff checked our luggage in to hold while we explored the city. We came back and it was around 330 pm and sought a way to get our room early. We were told that it was being cleaned and would be ready momentarily. We knew check in wasn’t until 4 pm so we accepted it and waited in the lobby. 415 came and no update so I approached the front desk and asked and they said it was almost done. 430 I returned and they handed me a key and said sorry for the delay. We walked into our room on the 8th floor and were blown away. Pizza boxes on the counter. A pile of towels and sheets on the floor. Restrooms completely dirty. We returned downstairs and the staff told us they had their cleaning ladies just quit and walked out on working. Then the staff disappeared for 20 minutes. If they came out it was to sign for receiving deliveries. Finally at 450 I caught one and they just gave us a new card to a new room. Weird how they couldn’t do that initially! Love the place but the staff wasn’t on point!