Hotel Grand Mutiara
About Hotel Grand Mutiara
Hotel Grand Mutiara provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit. To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. The hotel offers taxi and shuttle amenities for your ease in navigating around Kuala Lumpur. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, express check-in or check-out and luggage storage to ensure a comfortable stay for guests.Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.The hotel also features a fireplace, providing a cozy ambience during cool evenings. Whether it's an extended stay or simply needing fresh attire, laundromat, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. Need something at the last minute? The convenience stores has you covered, ensuring your requirements are met without any inconvenience.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience.To ensure your satisfaction, certain rooms in the hotel come fitted with linen service for a more pleasant stay.Several chosen accommodations at Hotel Grand Mutiara have a balcony or terrace incorporated into the room design.In select rooms, visitors can enjoy a touch of amusement with the availability of television and cable TV for their entertainment needs. Within specific rooms, a refrigerator and bottled water is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and towels within a few chosen chambers. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available. Visitors with specific dietary needs can enjoy various culinary choices at Hotel Grand Mutiara, providing kosher and halal alternatives. Visitors staying at Hotel Grand Mutiara have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Within the hotel, discerning guests will also find on-site culinary facilities like BBQ facilities and shared kitchen to further cater to their needs.Throughout the day, engage in the entertaining activities available at Hotel Grand Mutiara.Unwind effortlessly each day by exploring the salon, conveniently situated within the hotel.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Elevator
- In-room safe
Reviews
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Passable
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Nothing Everything. Room very small, very smelly, very bad, parking dirty and small, bed dirty, bad experience
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Location near by public transport. Not value for money. Room dusty. Toilet water flow very slow. Left only 1 bed light function. Power point not function. Linen a bit dirty not so comfortable to sleep on. Toiletries only have soap and 1 toilet roll(not even used it).
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Staff are very friendly. Nice location. Easy to move any where. Most very important have free and save parking
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Pleasant
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Nothing The worst experience ever i had in this hotel...the room was soo dust and the floor is very dirty...the toilet is very small..not suitable for family
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Passable
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The friendliness of the staff..they tried to fullfil all my request during the stay The location of hotel is near the main road...thus the traffic flows on that road never slowdown...very noisy
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Very poor
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Poor
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Your staff clean a room at 2AM...???seriously???water presure was slow..a staff continue knock at my door even i decide not to open my door...like what???its ok when 1 @ 2 time but they still continue about 5 - 10 minutes..
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Good
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Very poor
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Staff okay The water too slow and cannot flush the toilet. Its really bad experience ever.
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Bad
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Disappointing
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No iron, air cond in room not cold, no soap, shampoo, no drinking water, very bad service The front staff foreignor don't know to talk in malay or other language like english
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Passable
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facilities aircond not okay all facilities problem aricond
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Passable