avid Hotel Harrisburg NE Hershey Area by IHG

Very good

The pool was supposed to be heated and it was not

Very nicely modeled hotel. Extremely comfortable bedding. Super friendly staff. Only complaint is how noisy it is. Very difficult to sleep when you can hear everyone walking and talking above, below, and next door to you. Reasonable hotel for the price.

Exceptional

Very clean and courteous staff Pool could be cleaned.

Superb

Superb

We went to Hersheypark for two days and it was less than 15 minutes away from the park. Great location! Breakfast was great.

breakfast having a dog and being on the 3rd floor

The free breakfast was really, really bad! It was messy and in disarray; no one was keeping it stocked, and overall unappealing in appearance!

Pleasant

Friendly & accommodating staff.

Very good

The staff was very friendly. The bedding was SUPER comfortable. The hotel was in a decent location and pretty close to Hershey Park and the stadium. The room was decently clean, but there were noticeable areas of dirt on the walls and pet hair.

Though this property is new. It needs some help.. the rooms smell funny not fresh.. the bedding needs to be cleaned better. The free breakfast should be removed.. the morning staff that handles the food sounding like he had Covid coughing all over the place along with several guests. And parents just because we are close to Hershey it does not mean allow your kids to get up at 6am making so much noise you would think they were at the park.. and staff if someone complains please do something

Very good

I like my stay with Avid was clean and in a great location to for my travel. It was continental breakfast come with hotel. When you asked the front desk for reminders, I was not notified. It was water on the floor and wet signs also. But when I came around the corner I slip on the water making me almost fall. The sign should have been placed on closer to the water and cleaned up IMMEDIATELY.

Exceptional

Nice and close to the parks and restaurants No microwave in the room! We need to go down stairs, bring all the food we need to heat.

The beds are quite comfortable and the rooms are clean. I especially like the fact that there is not carpet in the rooms. That means the rooms can be sanitized between guests! A real plus! The linen quality is high although I would have liked an extra blanket in the rooms. The breakfast area layout is a disaster when the hotel is crowded. Several mornings we are standing up at a counter where you could purchase water and snacks, etc. it is difficult to move around because of the odd design structures right in the eating area! The public restrooms needed care on several occasions as well. The front desk staff are helpful and friendly. We love the fresh ground coffee and that we can stream from our devices rather than only have the tv channels to watch. We will stay here again when we are in the area.