Hotel Luckys Inn GmbH

I feel that the room has not been properly cleaned. The sheets had stains and some hair, and there were many dusty spots in the room and furniture. Also, the street is a bit loud and the acoustic insulation of the window is poor.

The room and employees were great, however, the street and other room noise was terrible. Evidently, no sound insulation. Sounded like the people etc was in the room.

Staff was top notch. Location was good. Room was like the pictures on the site. Housekeeping had to wake up at checkout time and was very understanding. The pillow was kind of like some old chopped up pillows in a big case. Not the most comfortable. And not so much something I didn't like, but it was a room. That's it. No frills, no extras.

Location, cleanliness, excellent shower! Apart from a lot of noise from the street, there’s nothing bad to say about the hotel itself!

Clean room Tinny room

Fantastic location, like new, very comfortable, great value. Nothing negative to report.

the bathroom is in the middle of the room which is a bit weird but bc i was alone i didnt care

The hotel room was clean, and the bathroom was even cleaner than my own at home. Although there was no one at the front desk, the instructions they provided were extremely clear, and we had no issues. Considering it's a party area, you might expect security concerns or people coming and going at all hours, but inside the hotel, it was very quiet, and the entrance door was always closed. The only issue was that I didn’t get a response when I messaged about an early checkout, so we had to wait for someone to arrive at the reception. Perhaps you could provide advance information for early checkouts. Still, not really a problem. If you're not familiar with the Reeperbahn area, I think you should reconsider staying here. It's a very noisy neighborhood. We didn’t know and happened to be there on a Saturday. People partied like crazy outside until 6 a.m., and you can’t help but wake up to the sounds. After the party, there were taxi drivers shouting one after another, hundreds of seagulls swarming over what the partygoers left behind, and finally, the cleaning vehicles. If you're not a deep sleeper like my spouse, you might keep waking up throughout the night. However, that was due to our own lack of awareness. It’s not exactly a practical suggestion, but maybe you could consider adding extra insulation if you ever decide to replace the window frames.

Very good

location no elevator

Fabulous location in the heart of Reeperbahn The noise from the revellers in the street

Clean and comfortable Location was busy and noisy. Check in difficult, door was locked, we called propiator but went to voicemail

The location was very central, and access to the room was convenient. The room was clean and quiet, and the facilities were quite good. We especially enjoyed the showers. Public transport and restaurants are nearby. There is nothing much to criticise besides the smell of cigarettes in the hotel. That was mainly due to the staff smoking in front of the hotel entrance.

No breakfast included in my stay The room was a little warm, even though there was a fan in the room. I would have benefited from a little more room to work on the desk.

Exceptional

Good

Good

Exceptional

Cleanness

The room is clean, and comfortable but the only thing we had no idea about was that the area is basically the red light district of Hamburg, and the hotel is sketchy with no lobby, no reception,... I think the hotel is mainly used by clients from the red light area.. :)