Hotel West

The staff/owners of this hotel are borderline boomers lol and they are really awkward with how to interact with customers.

Decent no-frills accommodation in a central location. Good value at around $45/night. Secure, clean and quiet. Room key card also opens the front door which is useful. Staff not very friendly or welcoming but helpful. My door lock was not working which was concerning but it was quickly fixed. No elevator. TV didn't work.

First impression was good, but unfortunately the floor in the room was dirty, pillow case had a dirty stain and when I wanted to use towels, I found a black hair inside one of them, and on another one were some stains as well. I asked the staff to change my towels and they were apologizing and promised to bring me a clean towel but unfortunately never happened. I’m writing this review just for the hotel to fix things and make your customers happy

location Very small room and washroom, there is no heater in the room even weather was very cold. Room and washroom was very basic

It was in a very lound and busy area of the city! Then the room i booked was a single room, however it was not like the photos and they gave me room like a hostile room. Did not meet any of my expencations.

Decent speed internet. Very close to subway station. It’s in the red light district, only realised when I stepped out of the subway station. Noisy at night, as had to have the windows open to cool the room. No elevator. Had room on the 4th floor and had lots of luggage.

Clean rooms Closeness to public transport

Exceptional

Very good

Passable

Great location, friendly staff. Close to supermarkets and restaurants ?

One of the worst stays in Hamburg Everything

Very good

it was a terribly noisy weekend on the red light district

Exceptional

Cheap Great location The room wasn’t clean at 14:00 so I had to wait another 15 minutes while the cleaning crew were cleaning

Bad

No lift, stairs only

Loud dirty and generally poor Everything

Pleasant