Comfort Inn & Suites Clinton - Jackson West

Passable

.

Superb

Avoid this place, it was the worse place to stay. The rooms were smelly and the hotel smells like weed.

Pleasant

The lady at the front desk when I checked in was absolutely immaculate!! She was amazing and so nice and professional!! Can’t remember her name ! Sunday or Monday morning my partner and I were eating breakfast and the staff that was present were very unprofessional and inconsiderate of everyone that was sitting and eating breakfast saying very vulgar things like “you got me fu*ked up” and much more cussing very loud and at the check in desk. No one corrected them or made them stop so myself my partner and a few other people got up and went back to our rooms. There were children present I do believe. Very unprofessional. Also the pool was green

The next morning I brought these issues to the attention of the staff. The staff was understanding about the situation and I was given a different room for night two which I greatly appreciated. Issue here is that in listening to their conversation amongst each other and with a gentleman who walked in later, the problems in the room were known and had occurred previously. I’m not certain on how recent. The second night of my stay was better.

Bad

The door to our room was connected directly to another room and neither door would lock.

I loved the location The staff was yelling all in the lobby . The bathroom was not really clean .& the hotel did not give comfort

We enjoyed the breakfast buffet as well.

I had a suite, and when we walked in the room, it had a smell as if the room had not been used recently. I turned the water on hot in the shower, and the water got lukewarm; I take hot showers. I reported it, and we moved to another room. Lot worse than the first. A really bad smell like a staled smell. The room was dusty, and the bed was not made up properly. The furniture was old and outdated. The sofa had white spots on it and very worn. I never sat on it, because I didn’t feel comfortable on something that doesn’t look clean. The bathroom needs remodeling. The vanity was worn with streaks of some type of liquid spilled down the front of it. The shelves under the sink were dusty and nasty looking. I was deceived, because the room looked nothing like the picture. It was not worth the money I paid! I could have gone to motel for what I got at the Comfort Inn. Clean the place up and do some remodeling. People don’t want to pay over a hundred dollars a night, and don’t feel comfortable staying there

manager Lied to about jacuzzi not working, staff never mentioned it at checkin, pool was filthy, curtain was ripped, door lock was difficult to use, desk refused to give new key card, Will seek partial refund. Would not have stayed if I had known condition of pool and jaccuzzi. Didn't clean room based on a text received much later.

Great Great customer service

Location and breakfast was great Rooms were not clean

everything was good the pool was not clean enough to use during the stay

Breakfast was good. Rooms clean. The air condition was leaking & they promptly moved us to another room.

Mold in bathtub Carpet was wet Mold

Carpet was wet Mold

Good