Hilton Bogota

Cleanness and rooms They want to charge different than what I booked on booking. The coffee make the wort I ever seen. Check out and check in process was a nightmare

There was no refreshments in the refrigerator.We had to fill water jug from a dispenser each time to get drinking water.

The cleaningness, and the staff is very good. The wifi wasn't very good. Booking a transportation to get picked-up from the airport wasn't followed up with. The pre-reservation experience was not great, I asked 3 times to charge my card and they only charged 1 out of 4 reservations. The timing of the charge wasn't precise.

Ivan at concierge was helpful in guiding us on places to visit in the city. The Executive Lounge staff were impeccable and attentive, and Laura at the restaurant on the lower floor also provided excellent service. Breakfast was delicious with great variety, the room was comfortable and spotless, and the rooftop bar offered a great atmosphere. Overall, a truly enjoyable stay, and we look forward to returning. Highly recommended! Nothing.

Had an amazing time at the hotel! Special shout-out to Jackson who went above and beyond to ensure our needs were catere

Breakfast was good. The waitress was very attentive and very nice. I called for room service on my next to last day. No one answered. I then contacted the front desk to see if they could help me. No answer either. I gave up.

Great Location. Friendly Staff. Comfy king bed Food was terrible and made me sink

People Close to event

Accessibility On site taxi service was overpriced.

The hotel staff was very friendly and helpful Bed bugs problem. After the first night I noticed 10-15 bites on my lower back and asked the staff to be moved to another room which they promptly did and even helped me carry my things. At that point I still didn't know that these were bed bugs as the bites get more painful a day or 2 later. After my return from Bogota I wrote to the hotel notifying them of their bed bugs problem but only response I received was: very sorry about your experience, we hope you will return. Sorry but this is not acceptable. It's been 6 days now and my lower back is still swollen and quite painful.

Breakfast and the people serving in the restaurant The beds were too small and one of them was broken

Convenient Not very beautiful

Breakfast, coffee place the rooms need renovating. Overpriced for what it is.

Ample suites N/A

One of the most pleasant experiences I’ve had. The staff was AWESOME, excellent food in the restaurants - especially enjoyed the breakfast. Very nice location and hotel very safe. Would definitely recommend this property. Had double-double (for two people) but only got one glass, one washcloth, one hand towel (first day) and only two bath towels.

Good

The location, professionalism of the staff, and attention to security in security-challenged Colombia stood out. No issues.

Very good

Exceptional

Breakfast