Sofitel Bogota Victoria Regia

Great hotel in Bogota Nothing

Excellent customer service!! More water in rooms

The hotel has a good location and friendly staff. Thr housekeeping standards need improvement. The room was not cleaned thoroughly during my stay, and the attention to detail was below expectations.

The size of the rooms and decor. Noisy

Fantastic experience from the first step inside the hotel until the last.

The breakfast was not good at all. We ordered two smoked salmons and I wish I hadn´t ordered it. I also believe you should have a physical menu.

Excellent location Price is bit on the high side

Excellent staff, always helpful. Room was quite comfortable. Great location near restaurants and shopping. Nothing to mention.

Location, very central, walking distance to restaurants and shops. Great service, bed super comfy. Nice decor, no complaints. Honestly, have noting to share.

At check in they kept asking us to pay additional charges and at check out they added another service charge. They felt scammy!

Amazing breakfast & great al fresco area for daytime or evening drinks. Everything in the room was great. Very warm and helpful staff. Excellent location.

The staff os very Nice and helpful to organize anything you need The shower was a bit old but clean

all was good, no complains.

The breakfast was spectacular. And the staff attention awesome. The matress, I think it's time to change it

The bed was comfortable, but that’s about it. This is not a five-star hotel in reality. When emailed and messaged about airport pickup there was no response. When we checked in there was no help with our luggage. When we checked out we requested an airport drop off but it was late and they told us to call an uber instead if we needed to be on time. No help whatsoever with our luggage ever. Might as well have stayed at a 2-star.

Luxurious, comfortable and affordable. Excellent staying, super prepared staff, wonderful hospitality and great food. Looking forward to my return. That it came to an end.?

The location is second to none, the staff service was absolutely impeccable, the rooms were clean, comfortable and in perfect condition! I would 100% recommend this hotel

Very good N/A

Really nice, good and modern furniture and well located. Staff is really kind and make our day. Spa is nice. Everything was perfect

From the moment you enter the hotel the staff welcomes you and works hard to meet your requests. The concierge provided the best recommendations when it came to dinning and shopping, as well as, tourist spots to visit. We contracted a driver and limo through the hotel for our five day stay, and it was the best decision we made. Rafael, our driver, showed us the city and took us to the Salt Cathedral, about an hour north of Bogota, a must see attraction. The breakfast buffet is impressive, with lots of hot and cold choices. The room temperature at night got a little hot, but nothing unbearable.