Hotel HCC MontBlanc

Little bit noisy in the hallways at night

Location, pool area , friendly staff , efficient elevators , pool bar , A view of rooms opposite to mine with spikes across omitted light from the room ,

Nice rooms , clean, comfortable

It can get a bit noisy at night with open windows due to the central location, but once you close them, it's completely fine. ?

Good location, front desk staff was very accommodating. No issues with the property.

The staff was exceptional and the location was great. AC was much appreciated. It's our go to hotel in Barcelona It had no kettle in the room

Excelente punto de ubicación, muchos lugares de interés quedan cerca para caminar Nada, excelente experiencia

It was clean and well taken care of. There was a bar and a pool that I enjoyed very much. The food at the restaurant was also very good. My room cleaning as well as the front desk were outstanding. The room was very clean and was a good size. I really enjoyed my stay. Nothing

i like the fact that hotel is located close to city center, you can walk to all main points from there

No complaints. Our travel friends found the hotel and made a great choice.

Excellent Very good

Nothing

Street noise was a little loud at night. Room needed more electrical outlets.

I was given an upgrade to room with terrace without asking. Magnificent view of city from this top floor. Thank you.

This is an excellent hotel in an excellent location. Two metro stations are close by...a two minute walk to one and eight to the other. We got a twin room and asked for a terrace which we paid an addition 16 euros per day. It was well worth it!!! We had a view of the city with La Sagrada Familia in the distance. Ask for the terrace during booking. The location is a five minute walk to the Palace of Catalan Music (a must see) and a 10 minute walk to the Barcelona Cathedral (another do not miss). The Kissing Wall is close by as well as Pont Bisbe. The hotel is very clean, room spacious for European standards, and the breakfast was outstanding with a wide selection of everything except a waffle maker (and who needs that). Cold meats and cheeses, yogurt, hot scrambled eggs and bacon or sausage were available...plenty of rolls and bread. We didn't use the hotel terrace with pool, but it was spacious and had it's own bar. I highly recommend this hotel. Not a thing...

I had one of the most disturbing and unacceptable hotel experiences of my life at HCC Montblanc in Barcelona. During breakfast inside the hotel restaurant — an area that is supposedly protected through room and guest verification controls — my wife’s bag was stolen within seconds. The bag contained cash, bank cards, valuable personal belongings, identity documents, and an iPhone. What shocked us even more than the theft itself was the hotel’s complete indifference and failure to react professionally. We informed the hotel staff almost immediately (within approximately 30 seconds, a fact confirmed by the hotel’s own CCTV footage), while there was still a realistic possibility to identify or follow the perpetrator. Instead of taking urgent action, reviewing cameras immediately, securing exits, or assisting guests whose valuables had just been stolen inside their premises, the hotel manager simply told us to go to the police. This raises extremely serious concerns regarding both security and staff training. If access to the breakfast area is truly controlled by room verification and guest identification, then unauthorized individuals should never have been able to enter that area in the first place. Even more concerning, only around 10 hours later did the hotel manager admit that CCTV footage existed and had already been reviewed. We were informed that they “could not identify the thief” and that the footage would only be provided to police if necessary. No meaningful assistance, responsibility, urgency, or customer care was shown at any stage. A hotel is not judged only by its rooms or location. It is judged by how it protects guests and how it reacts when something serious happens inside its property. In our case, HCC Montblanc failed entirely in both respects. I strongly advise travelers to think very carefully before staying at this hotel, especially if you care about personal safety, security standards, accountability, and professional treatment.

Price of breakfast

This is our second time staying there and we will go back again

The location was great! My room was clean. The pool and terrace were lovely. I was able to borrow an adapter from the front desk with a small security deposit. They also arranged a taxi to the airport for me which was very convenient and on time.

Rooms not sound proof . Can hear noise from the street traffic