La Rocca

Location None

The airconditioner did not seem to have a remote. It was running too cold and we could not adjust it. We ended up turning it off and openning the window in the middle of the night.

The air conditioning was not working well and you could hear everyone outside your room talking.

Localization and very good installations! None

Quant hotel with bar and restaurant. The bed was reflective of the name..like a rock! Even though it was a memory foam of sorts, it was extremely firm.

This hotel was beaitiful. The staff was friendly and we had great access to Assisi!

Breakfast was excellent; Restaurant and Bar were a nice additon.

Exceptional

Really comfortable place, the bar attached was hopping with locals at aperitivo and made you feel welcome. Easy to get to and walk to the sights Nothing I didn’t like

Great location, beautiful old building, decent breakfast, fair for the price Room not ready until gone 3pm so had to wait around for it to be ready. Tiny bathroom but good shower pressure!

The location. The bar inside the hotel. Most of all: the very, very friendly staff. No complaints of any kind.

The worst thing was the music in the restaurant till 23:30, it was so noisy and intense that it felt like they are playing next to our bed, the walls are probably made out of paper because we could hear next door people talking. The room is very small and far from how it looks in the pictures… It’s very busy in the hotel, always full of some people and I really could not feel like it’s a calm place to be. The restaurant looked good and the man that works there and is the head of the restaurant ( I guess ) was super super nice to me, he was a highlight of the whole stay. The man in the reception didn’t feel very welcoming… we booked for two nights and in the end we could come only for one night. I was talking with them on the phone and emailed them as well, about this situation. Tried to cancel but because of booking policy I could not do that. So we kept two nights. And when we arrived there at 13:00 they said our room is not ready, I asked how is that possible if we paid for two nights. ( we came for a second night). The reception man said he didn’t know about that, but I was talking with a reception on the phone maybe 3 times and emailed them and they emailed me back… and as I understood it’s a family hotel, so this sounds a bit impossible. In the end of this conversation they found the room. But I really really didn’t like this attitude. So I am disappointed, I stayed with my mom and our stay was not pleasant… it’s the worst when you don’t want to come back to your hotel…

Exceptional

The staff was so warm & welcoming. They were very attentive making our stay the best I have experienced.

good location, walking distance to Holy Shrine. Very Clean. Friendly Staff. bathroom is small, toilet would get wet after shower. WiFi is weak at room, only work at lobby

The bus from the Assisi train station stops 2 minutes walk from the hotel which is otherwise in a quiet neighborhood. Breakfast was plentiful. The front desk is not manned but in some mysterious way someone showed up within a minute or two whenever we needed assistance. This is our second or third time staying here and have always been satisfied. There was a mix up with one of our rooms that resulted in a brief delay and required relocating 3 of our party to a place next door, but it was handled promptly and without drama. The hotel is at the very top of the hill so if you don't like to walk uphill you may get more exercise than you want, but then again, it is Assisi: everywhere you go requires a bit of a climb, it is part of the charm of this very special place.

A great hotel…has everything you need for a nights stay. Friendly staff. Breakfast was sufficient. Nothing.

Superb

Wonderful location! Very clean and neat. The breakfast was good and the views were beautiful. It was a short walk into the town or up to the fort, La Rocca. Assisi is always a wonderful place to be and the Albergo la Rocca made it even better.

Nice place right inside Assisi city Very noisy due to sound traveling from the outside and from the kitchen. We could hear the guests next door snoring and the staff talking. The bathroom shower was a challenge to use and when use, left the entire bathroom floor soaked.