Quentin Canal House Hotel

Central of everything, museum, entertainment, transport It was good

Great location, very close to a lot of tourist attractions. Right near the tram line so easy to get to and from Central Railway Station. The stairs inside the hotel, quiet steep stairs.

The cleanliness and friendly staff Non working lifts

Check in and service was exceptional very friendly and accomodating Stairs and lifts are tight - but you expect that going in!

The location was excellent, just a moment’s walk away from Leidseplein and the tram network. The staff, in particular Joel, was very respectful and helpful in helping us solve any problems we experienced. The check in / check out process was easy. The bed was comfy. The rooms don’t look at all like advertised, either on Booking.com or the hotel’s own website. Initially, we were given the wrong room entirely, and then had to go through a long process to get the standard of room we paid for. The receptionist did manage to get us into a better room, but even that was what you’d describe as extremely basic. The rooms are extremely small and basic - you will struggle to find room to navigate your way into the beds, there isn’t very much in the way of storage or facilities, and the bathrooms are tiny. Cleanliness wasn’t perfect either, and there were some areas of damage in the room - broken shower attachment, broken window frames and skirting boards. The lift was broken, and the stairs were extremely steep and narrow, so it was definitely quite a process getting in and out of the room, especially with luggage. I wouldn’t recommend it to those who are less physically able. The rooms were also extremely warm. The corridors are tatty and need redecorating, and the reception is in a different building entirely, which is also good to know. Overall, I would say that this hotel falls far short of the standards you’d expect for the price and from their pictures.

Disappointing

Great value for money and prime location. Clean and cozy room just as advertised. Those stairs are brutal. Mostly the design, it is extremely steep, narrow making it a difficult task for people with baggage.

Pleasant

Very poor

Location Vey tiny staircase if you have large luggage it’s very difficult to take them at upper floor room.,

Very good

Pleasant

Nthng… i m very disappointed:.. waste of money… very small room… lift is not working… i have baby with me… with baby n stroller how can i go to 4th floor through stairs…. Stairs r very narrow step… room is very small… small washroom… there is no fridge inside the room…. Lift is not working…. I asked them for 1 pillow for my baby but they dint have extraa pillow… only 2 pillow in room But we r 2 adult and 1 infant. Very small room. Lift is not working. Stairs r very narrow. Very hard to put step.

Very helpful and pleasant staff members Good spacious room Good private bathroom and superb shower Private mini balcony Very good location, just around the corner to a tram stop which is easy to navigate Not a bad walk to neighbouring streets and areas Nice view of the canals Luggage storage avaliable after checkout at no extra cost, we were able to confidentially leave our belongings and return later on in the day and collect them. Staff kindly changed our room to one on the second floor instead of the 4th floor so that we wouldn't have to carry our bags too far...without us even asking!! Nothing really to complain about, but staircase was very steep and was challenging to carry a checked suitcase up to the room No air conditioning, but they provided 2 desk fans which helped a lot.

We loved it because it was in a very good location, easily accessible to everything Bathroom was a little small

Very good

Exceptional

Nice location, our room was on the ground floor near the laundry room, it was noisy from early in the morning. Staff were friendly. Nice bars in the area

Staff were exceptional. When I arrived receptionist carried my suitcase upstairs which was much appreciated. Great selection of breakfast offerings. Location on the canal was lovely and I appreciated having a fan in my room.

Good