WoodSpring Suites Chicago Addison

ME ROBARON MUCHA COMIDA CERRADA O ME LA TIRARON POR LLEGAR 10 MINUTAS TARDE A EL CUARTO UN CUCHILLO NUEVO MUCHAS BOTELLAS DE AGUA NUEVAS …NADA ME REGRESARON NOMAS MI ROPA Y UNA MOCHILA

Location, price and free parking were great. The staff was awesome and super helpful when needed, except for the initial check in (took several minutes for someone to arrive at the service counter). There were no trash cans or toilet paper in the room upon arrival. The floors were dangerously slick (for children or elderly) from the humidity. The bathroom was clean, but looked like it was in the middle of a remodel. The bathroom floor had paint/stains on it, toilet seat had stains on it and the tub floor didn’t seem properly installed. It felt like staying in a dorm room suite. It was very plain

It was what I needed. A quick place to stay that was comfortable I wasn’t a fan of the hard floors I wish it was carpet would have made it more comfortable. I also didn’t like how the bed felt incomplete with the bed frame being exposed. I felt like it wasn’t quick worth the price I wish it was a little cheaper

Passable

There was a foul smell coming into the room. In addition, I was over charged for the room. The manager "IKE" stated he would refund me portion of my money. That was one highlight of the stay.

Superb

The stovetop was not clean when I arrived, the bed is uncomfortable, and the pillows provided are not in good condition. Additionally, there was no coffee provided.

Exceptional

Terrible experience. After a 10-hour drive, one of our rooms wasn't ready, staff were rude, and one key card never worked. The rooms were dirty with stained bedding, sticky floors, and we even found cockroaches in the bathroom. To make it worse, we were woken up almost two hours before checkout asking when we were leaving. The only positive was the soft pillow. I would not recommend this hotel.

This property is more basic than basic. We booked because it was cheap and I was traveling with people on a fixed income. The one bright spot was Kevin at the front desk. My room was not properly cleaned sticky rings on the desk, cooties on the floor obviously not vacuumed. Hair in the shower. The linens were clean at least. One roll of toilet paper, one small tube of shampoo, one small bar of soap that looked like it was previously used. No iron, ironing board or hair dryer in the rooms. Had to get more toilet paper at the desk. Desk is closed from 10pm until at least 9am so you are literally sh*t out of luck if you need toilet paper during the off hours.

The front desk staff was shockingly rude, refused to help us at all, and LITERALLY HUNG UP THE PHONE ON US while we were stranded after midnight. Leaving paying guests on the street in the middle of the night with zero accountability is atrocious. Complete garbage service—DO NOT EVER STAY HERE.

Nothing I get there and they said we meant to call you we do not had a room available. So I been driving for a while so I ask if I can used the bathroom at least they proceed to they don’t have public bathrooms. Didn’t even apologize.

The rooms , floor dirty, Im used to go to inexpensive hotels and at least they provide you with shampoo, soap or other amenities , your place nothing The customer service office is close at night tom int 9am. This the first time I go to the hotel and no one is in service at night time Other stuff on the room were fair

Disappointing

No breakfast; coffee was ok. This is a clean and tidy budget hotel. We did not have any issues. Additional towels, paper towels or the like for the kitchen sink.

The entrance was sealed off as if it were some protected, bank. The lobby and foyer smelled of marijuana so strongly that I nearly turned around and left. Individuals were smoking marijuana outside both entrances of the facility. The room in general had a clean appearance, but there was one towel that was dirty and used, and the washcloth was damp. The soap that came from the package was incredibly subpar, there were no glasses or plates. There were two pillows, one of which was very flat and nearly of no use. I got out of there as quickly as I could. Additionally, I called and requested a towel from the front desk and one never arrived.. will not be revisiting

Good stay

nothing, on my arrival they told me I had no room. Told me air conditioner was broken in my room and they were sold out, I never stayed at this hotel. showing up for a reservation and not having a room waiting

This hotel is first class in every way I would recommend it to anyone the rooms are super clean the appliances are new the floors the hallways spotless and the price fantastic can't find a better deal in Chicago

The hallways were clean & smelled good. A suit with stove & sink, but no dishes at all, no hand towels at all, bed had 3 huge burn holes in the mattress. Only 2 bed pillows for 2 people. We had 1 bath towel & 1 face towel, had to go ask for more. Worst suit style room I've ever stayed in!