Members-only rates
3.4 / 5 Good

Quality Inn & Suites

Quality Inn & Suites
Quality Inn & Suites – Williamsburg, VA
Quality Inn & Suites – Williamsburg, VA
Check in 3:00 PM
Check out 11:00 AM

About Quality Inn & Suites

Quality Inn & Suites is located one-half mile from the Colonial Williamsburg Historic Area. All rooms are nonsmoking. All rooms offer a coffee maker, work desk, cable TV and refrigerator. The property offers free WiFi, business center, laundry services, an indoor pool and fitness center. Complimentary coffee is available in the lobby. College of William and Mary is 1.3 miles from this hotel. Busch Gardens Williamsburg amusement park is just 4 miles away. The historic Jamestown Settlement is 15 minutes away by car.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Café / coffee shop
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Luggage storage
  • In-room refrigerator
  • In-room microwave
  • Pool
  • Pet friendly
  • Family friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator

Reviews

3.4 / 5
Good 992 reviews
  • Engine customer Aug 2026

    The area Dead bugs on the floor, pretzels under the air conditioner. The shower left water on the floor

  • Engine customer Aug 2026

    I loved the location. Everything else. They lied about having an ev charger. They had one but it didn't work but the clerk at the desk said there wasn't one at all. We literally had to find am ev charger at 1am. Thankfully one was 4 miles away. The pool was like swimming in the ocean. Not heated. A cleaning lady confirmed it was broken. The "hot breakfast" consisted of bread and sugar. No protein whatsoever. Our tv didn't work. It glitched and there was hardly a picture or sound on most channels. The internet connection was so bad we couldn't even use our own phones because we had no service. Even when we tried to use our own personal Wi-Fi. The bathroom was a little dirty. We showered with flip flops on in the tub. They said there was a restaurant called Papa Nachos attached next door that didn't exist. It had been long gone. So I feel like it's safe to say false advertising is what this hotel does. And it needs to be stopped as soon as possible. Then on top of all of this someone from this hotel tried to ILLEGALLY withdraw 150.00 from my checking account. Thank God I lock my debit card because of scams so they didnt get any extra money. I was told by booking i would hear a response in 48 hours but that was almost 2 weeks ago. Other then that nothing. I'll definitely choose another booking site as well as a different hotel. This was supposed to be a vacation for my wife's birthday and we came from Baltimore Maryland. Almost 200 miles we drove. So thank you so much comfort inn for making it as miserable as possible. Im not internet savvy but I'll do my best to tell everyone NEVER go here. Or at least know what you're getting yourself in to

  • Engine customer Aug 2026

    Breakfast was bad, room dirty , out dated , and they changed the size of my room. Ask for king got tiny room.over charged also...charge deposit that was never returned. Will not stay there again! Nothing

  • Engine customer Aug 2026

    Exceptional

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    Great size pool Clean Friendly

  • Engine customer Aug 2026

    Nothing at all Then hallways smelt like a bad off must smell the rooms had mildew in the tub , in the sheets it was brown particles.

  • Engine customer Aug 2026

    Superb

  • Engine customer Aug 2026

    Good

  • Engine customer Aug 2026

    Room was good. Breakfast did not have any eggs. The photos on the website make it seem that there are eggs and other hot foods options. This was one of the main reasons for choosing this hotel. But we were disappointed to wake up and find out that there weren’t any hot items as it looked like in the pictures. Also, while there is a coffee machine in the main lobby, there is no water.

  • Engine customer Aug 2026

    I slept well. Tub has slow drainage and breakfast terrible

  • Engine customer Aug 2026

    Bad

  • Engine customer Aug 2026

    Field with horses across the street. Plenty of parking. Second room was clean and the AC worked well. My son liked the pool - indoor/covered but you have to walk a few steps outside before entering the pool area. Plenty of chairs and towels were provided. First room was moldy and mildewy, had a literal roach crawling across the wall, and there was a big smear of toothpaste on the bathroom door. It seemed the room should have been out of order. Second room was better, but the refrigerator had a hard time staying cold, and the hallway smelled of marijuana. We were too tired to go to another hotel. Later we noticed the room door looked like it had been pried open in the past. Breakfast options were limited, and the attendant tried to tell us breakfast was over but it was only 9:15, and breakfast is open until 10:00. Odd layout of the hotel - the courtyward makes for a long walk to get to some rooms.

  • Engine customer Aug 2026

    Thank you!

  • Engine customer Aug 2026

    Pleasant

  • Engine customer Aug 2026

    The beds in the room was comfortable Dogs barking all times of night, people talking loud, slamming doors and did not have continental breakfast I was looking for. The toilet was kind of rocky and did not have a switch for the vent in the bathroom. And the A/C sounded like a truck starting up. Not a good hotel to stay at.

  • Engine customer Aug 2026

    When I first came there it was smooth but when I wanted to stay a second night and I paid for it before check out time .Someone was trying to come in my room and the person said I thought you checked out I said no.Then around 1:00 the manager come knocking at my door asking again did I checkout I said no because I paid for my second night so he went back to check on it . So the issue was the person who check me in still had me for check out but did not put me in for check in even though I paid for it .Glad I had proof that I paid for second night .That was wierd to me and unprofessional.

  • Engine customer Aug 2026

    Passable

  • Engine customer Aug 2026

    Ac was working. Location is closed to our vacation points Bathrooms were not cleaned, room refregiter was not working, room light next to door was out of order. They didn't have enough bulbs. Breakfast was not good enough.

  • Engine customer Aug 2026

    Very good

Frequently asked questions about Quality Inn & Suites

Does Quality Inn & Suites have free Wi-Fi?
Yes, Quality Inn & Suites offers free Wi-Fi for all guests.
Does Quality Inn & Suites offer parking?
Yes, Quality Inn & Suites offers free parking on-site.
Does Quality Inn & Suites have meeting spaces, conference centers, or conference rooms?
Yes. Quality Inn & Suites offers meeting spaces for business and group use.
Does Quality Inn & Suites have a fitness center?
Yes, Quality Inn & Suites features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Quality Inn & Suites located, and how walkable is the area?
Quality Inn & Suites is located at 351 York Street, Williamsburg, VA 23185. With a Walk Score of 42, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

Map of points of interest near Quality Inn & Suites
  • Colonial Williamsburg 0.8 mi
  • Battle of Williamsburg 1.2 mi
  • College of William & Mary 1.2 mi
  • Peninsula Campaign 4.3 mi
  • Indian massacre of 1622 6.5 mi
  • Colony of Virginia 6.6 mi

Why no public rates?

Hotel partners contractually require business-email verification before showing the negotiated B2B rate. Hotel partners offer Engine exclusive business-traveler rates that aren't available to the public.

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