Trumbull Marriott Shelton
About Trumbull Marriott Shelton
Comfortable Accommodations Rooms feature air-conditioning, private bathrooms, and modern amenities including free WiFi, flat-screen TVs, and work desks. Guests enjoy amenities such as tea and coffee makers, refrigerators, and free toiletries. Dining and Leisure The hotel offers an American breakfast, a restaurant serving American cuisine, and a bar. Additional facilities include a fitness center, indoor and seasonal outdoor swimming pools, and free bicycles. Convenient Location Located in Trumbull, the hotel is 6.8 mi from Silver Sands State Park, 8.1 mi from Connecticut Post Mall Shopping Center, and 19 mi from Tweed-New Haven Airport. Nearby attractions include Yale University and Thimble Islands. Guest Services Guests benefit from a 24-hour front desk, concierge service, and room service. Additional services include a minimarket, business area, and car hire.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Everything was good ! I didn’t like that the jacuzzi was closed
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I would not recommend this hotel. Mildew smell in rooms. Not clean. Very outdated.
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This hotel is in serious need of an upgrade. It is not your typical Marriott over you would expect in a Marriott if they fixed it up it could be very nice
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Fuimos con nuestros hijos la pasamos muy bien, regresamos pronto nos encantó
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Exceptional
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Room was clean
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The elevator wasn't working and tub was clogged.
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Great, reliable place to stay, usually. The elevators were down to only one working on Saturday, and on Sunday morning they were all broken. But they were being addressed.
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Location All three elevators weren’t working and we were on the fourth floor. Bed pillows were very hard. Room was kind of old and tired.
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Staff was pleasant and attentive No microwave, and all the elevators were down during our stay
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It was convenient for the event I was a part of The staff at the front desk were very rude. When my guest arrived Salia refused to accept that the reservation was paid for and demanded that he pays for the room. He was very polite and he stated multiple times that the booking was paid through booking.com. she became irate and short and refused to check him in. After hours not minutes hours and a second employee Talia with the same nasty attitude refused to check him in until I shared the invoice that the balance due is zero. Still until I had to share an actual screenshot of the payment info for them to change their attitude and check him in. I don't recommend this location to anyone because of the greeting and negative experience we had with the staff.
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Superb
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Good experience with the hotel
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Exceptional
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Zack (Restaurant) was amazing. My stay didn’t start off too well, but Zack changed that. He was personable yet professional. Great personality!! Wish our paths crossed at the end, I would have loved to say goodbye.
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Good
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Outdated main decor; room has a hole in the ceiling. One elevator location which was the farthest point to our room and front door. No breakfast or coffee offered. Not 4 star hotel.
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Exceptional
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Was wrong with toilet in room. But staff super friendly
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The facility is very dated and in need of a complete overhaul. During our stay, only 1-2 of the 3 elevators functioned at any given time. The air conditioning unit in our room was extremely loud, and the carpet in our first room was very wet, possibly from humidity or an issue with the AC. The staff was very helpful and promptly moved us to another room, which we appreciated, but unfortunately the carpet in the second room was damp. There were also several issues with the bathroom. The shower curtain liner was too long for the number of hooks provided, the hooks did not close properly, and the shower/bathtub floor was extremely slippery. We had to request a non-slip mat, which the staff promptly provided. Overall, the employees were wonderful and did everything they could to be helpful, but the physical condition of the property really detracted from the experience. The hotel needs significant updating and renovation to bring it up to the level guests expect from the Marriott brand.
