Daiichi Hotel Tokyo

It was the best hotel we stayed at during our trip in Japan. It is also one of the hotels where the limousine buses from the airport stop, so our journey from the airport to the hotel was very smooth. We had arrived after a long journey, and the staff really made a great effort to let us check in earlier than the official check-in time. Everyone working at the hotel was very helpful and very friendly. The architecture of the hotel is wonderful and has a luxurious feel. The rooms are very spacious and have everything you might need. They are not only spacious but also very functionally designed. In my opinion, the location is the best place to stay in Tokyo; we kept saying this every day. First of all, it is great that it is within walking distance of the Ginza shopping district. Apart from that, it is a meeting point for the Shimbashi metro lines and bus stops. It is a wonderful location for exploring Tokyo because it is possible to get to most places you would want to visit without changing transportation. We also used the hotel’s luggage transfer service, and it was completed very smoothly. There are many restaurants, markets, and pharmacies around the hotel. Everything was very, very comfortable. The bathroom was very spacious. The air conditioning worked smoothly and quietly. The beds were very comfortable. I will definitely stay at this hotel on my next trip to Tokyo. Nothing

Very friendly staff, very clean and close to shopping places. Metro was very close as well

The staff were very friendly. The room was very clean. Very close to ginza shopping street

Loved the Japan style service, hospitality, and room layout. Location was great access to food and trains. Highly rated to me.

Very good hotel with easy access to transportation Clean

Location and space In room Room was always HOT. Shower smelled like sewage. Staff was not always friendly. Acted snooty like I didn’t belong there.

We booked two rooms for our family of 2 adults and two adult children for 10 nights -- Jr Suite and premium twin. The twin room had a gorgeous view of Tokyo Tower. Highly recommend booking premium rooms as you get complimentary snacks & beverages in your room that is restocked daily, executive lounge access, pool access, and breakfast. It's definitely a lot of bang for your buck! Both rooms were spotless, well-appointed, comfortable and roomy. We really enjoyed the executive lounge and loved starting and/or ending each evening there with a snack and drink. The staff was lovely -- very professional and friendly. The location is excellent!! Tons of restaurant options and there is also a Lawson's right across the street. Shimbashi Station basically across the road -- about a 5 min walk away. Ginza for high end shops and department stores is a short 10 min. walk. My family loved the hotel and our kids explored the city on their own easily with the train station being so close by. We would definitely stay here again!! Nothing worth mentioning.

Very comfortable, clean with nice location! Everything was fine

I loved the hotel stuff they spoke English very well and where so lovely breakfast buffet is nice and tasty Nothing

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Great location!!! Staff so friendly and attentive. Room was extremely comfortable. Great value.

The room furnishings were dated and there was a bad smell in the shower stall.

Location and excellent staff Nil

Rooms were comfortible and big location was great Nothing at all

The staff is so friendly. Everything wass so clean. Close to Ginza

Overall, the service at the hotel is outstanding. The only downside is that the property is a bit dated and hasn’t been fully renovated. The interior has a classic, vintage charm—if you want to put it positively—though others might simply describe it as showing its age. That said, considering how long the hotel has been around, it has been very well maintained, and overall I think it’s an excellent hotel. Overall, I think the rooms could benefit from a renovation, as some of the furnishings and fixtures are starting to show their age.

Location proximity to the trains was great (the hidden subway access to the trains from Basement level B2 was a bonus) as well as the plethora of toiletries in the room were great to have. We loved the breakfast buffet in the 'Enchante' restaurant.

The location and the service Furnitures and interior are a bit aged

Location is good. This is not a 5 star hotel. Immediately upon check in we had to ask to switch rooms because the room we were given had extremely stained carpet and so many scuff marks on wallpapers. At first the front desk told me they didn’t have another room of our room type so we would need to wait until next day and when I said there is no way we will stay in a room with carpet this dirty and stained they somehow found a room of the same room type to move us to. Carpet was a little better in that room but wallpaper still had scuff marks. The bathroom tile had mold in the grout in multiple places. The tub had mold where corners met. Furniture had scuff marks as well. The lobby smells ok, but both floors we were on and both rooms we had smelled like mold and mildew as soon as you exited the elevator. Most of the service was ok. However the two men who worked front desk at night shift on June 13th were so rude and unhelpful. I had ordered UberEats 4x around 10-11pm to get food for my son and I after a long day at Disney. The Uber delivery people told me the front desk staff that night refused to help them by calling my room to let me know when they were downstairs so I could come down in time and pick up our food order. So deliveries kept failing. Every night before that the front desk staff would call my room as soon as Uber delivery was in the lobby and everything was seamless. Except that night. So my son and I had to eat crackers and chips for dinner because the front desk staff refused to help me coordinate UberEats delivery. It was a horrible experience and not at all what I have ever experienced at other 5 star hotels. I will never come back to stay here again.

Second time to stay in Dai-ichi, and it is our best pick in Ginza: big spacious rooms, value for money, friendly staff, good location near malls and restaurant. Highly recommended especially if traveling with children.