El Royale Hotel Near Universal Studios

Ants and crickets inside the room

Only coffee is in office. Tea is also available there. Nowhere to hang clothes. Plenty of parking.

Smooth and easy

The service and location were great. It was conveniently located close to Universal, and the atmosphere was very cozy and welcoming.

The staff and rooms are great.

Great location. Very affordable. Refrigerator and microwave. Great air conditioner. Free on-site parking. Facilities were a little rough around the edges. Bathroom door was broken at the base and didn't close. Front door was secure but bottom edges were cracked and deteriorating. Floors were a little dirty -needed to be swept better and mopped.

Pleasant

Very good

Very good

It's a great location with

Exceptional

It is only 12 minute walk to Universal Studios shuttle busses and the Metro Station. Hotel has free car parking, this is really bonus for Hollywood/Universal City area. (which i choose this hotel, i did not want to drive the rental car everywhere, walking and public transportation was bonus) The managing people are really friendly, helpful and nice to talk to. The Bed was so comfortable. With 12 minute walking you reach to Universal Studios shuttle and metro station BUT, 10 minutes of that 12 minutes, the area you walk through is not nice and not feeling good area. Homeless people are everywhere; on the pavement, at the bus stop or in front of the door of Walgreens, Ralph's. Yes they are harmless, but some of them ask money, or ask for a help. Also it does not make you feel good when you see half naked or drunk people lying on the ground. This is not comfortable for those people like us coming from European countries. We do not know the culture. and felt very insecure while we were walking with my daughter. (It was a "Mother and teen" trip) Manager of the hotel suggested us to call an Uber instead of walking to Universal Studios gate but we stayed there 6 nights and planned some of our days using metro for reaching Hollywood blvd. It was impossible to call Uber for every day, also cost wise. Also, the shop next door of the hotel is a "weed selling store". Yes it is legal in California to sell weed in the public store, not smoking outside but there were people smoking weed in the pavement and we had to walk through that store to reach Metro and Universal Studios :( There is no coffee machine in the room (at the reception, they make coffee in the mornings) No everyday housekeeping (you need to ask for it, and i guess this came with pandemic, stayed at three hotels during this trip, all 3 of them had the same cleaning issue) Lots of Ants in the bathroom ground and small spiders on the ceiling were in the room but that didn't really disturb me, disturbed my teen daughter. When we arrived at night, the hotel Manager wanted me to email the booking.com confirmation to him. This was strange!

Exceptional

Clean, simple but nice property. Nice stay and we would stay here again.

Amazing Customer Service, fast and Easy check-in & out. Rooms were clean . Approximately 5 minutes from Universal Studios. Definitely would stay again. Nothing

Exceptional

Muy bien

g

Exceptional

Nice place with a helpful staff. They helped get rid of the ants by spraying my room. Ants were really bad. My daughter had some cough drops in her makeup bag. Her makeup bag had about 500 ants in it. Ant highways across the floor as well. I appreciated the help from the staff but they also said I shouldn’t have sweets in my room. Ummmm…. How about hiring pest control. I like snacks.