Extended Stay America Suites Houston The Woodlands

It's a spot for homeless people. The property is dirty,unkept,smells like cigarettes everywhere. The room is nasty, the ac doesnt work. The doors didnt lock and anyone could come in.

The place is neglected, dirty and smells bad

I didn’t actually get a chance to stay at the property but I did visit and from what I saw it was well maintained. The staff was very helpful and I appreciate them for understanding my situation.

Nice area of Houston accessable to multiple freeways, restaurants and shopping centers

The property is old and dated

Rooms door was kicked in and never repaired and roaches everywhere.

8⁸

nothing! The front desk receptionist was horrible! I asked to cancel the first night she would not accept the cancellation from booking.com when she could have I wanted to leave because it was filthy & nasty in there. the room was literally falling apart, so ragged. I would NOT RECOMMEND .

Nothing bad to say

Booked the room. Showed up and no one was in office. Lights were off. They had a phone number to call for assistance. Called for over 45 mins. No answer or return call. Luckily Expedia helped book another room. This place had people outside sitting in their truck beds drinking beer and loud music from some of them. Wouldn’t stay here. Luckily I didn’t have to

Rooms were stinking with weed and cigarettes smoke, felt suffocated and checked out immediately.

The staff didn't know what room to put me in so I had walked in on a person while they where in the underwear

It was a comfy room; the bathroom was a decent size; there was a kitchenette, although we didn't use it. Asked for towels twice (because we didn't have any upon arriving, only rags) and was told to wait til the next morning because only housekeeping could access them. Whatever - we waited til morning, and housekeeping was nowhere to be found. Mind you, we didn't get turn-down service our first night staying there, so we had to use the rags to dry off on our two-night stay.

Nothing

We checked into our room and there was no cable to connect the TV for it to work. We asked for another room and that room had no remote. We called the office and they were extremely rude and hung up on us. There was no continental breakfast. We will never stay here again!!

The price and location The AC in my house broke down so I got a room for the night. The phone number to the motel was out of order and there was no way to contact them to see if I could check in early. I even contacted corporate and they couldn't reach the motel staff either.

I usually stay here when visiting the woodlands area. Cheap bit clean and conveniently located

everything else. Drugs were littered everywhere and roaches were there as well.

Nothing

Nothing Roaches, filthy amenities such as a broken rolling chair, dirty fridge and microwave. No blankets were given and the carpet was beyond salvageable. The carpet smelled like dog pee the entire time but I had to work almost every day. When I complained, I was met with different answers per employee.