Best Western Crossroads Inn

Had to change rooms because the shower did not work and the breakfest was way below typical hotel breakfest.

Hotel tried to charge me for 3 after they lost power Then argued I stayed even though I checked out at 8am

The hotel charged me a extra 100 dollars deposit

Only the pool was out of order but still enjoyed my stay

The room was ok the bathroom was dated and the tub jets were yellow from age the front of the tub was cardboard the wall between the room and the shower was see thru not much privacy. would not book another room again

Outside the hotel looked seedy tucked in a corner with a bunch of junk cars at its entrance. Hotel inside looked to have had a few updates but didn't smell all that great. The pool was non functional. Our room was very large with a king bed and full size pull out couch however the room felt damp. From the floors and table tops to the sheets and towels. Everything felt wet. The ac made a loud klinking noise all night. The walk in shower was large but the glass doors were filthy and again the bathroom exhaust fan made a large grinding noise. The furniture was chipped and dated. The bed was hard and on a strange platform that squeaked Everytime we moved. The large frig and microwave were nice. The check in person was very kind. The breakfast looked inedible. For almost $300 a night, I would not stay here again. For that price we could find something much better.

Breakfast was decent, unlike everything else.

It was great lived it

It was very dirty

Hotel room was filthy. Floor was so dirty that I had to throw my socks away. Mold in shower. Had two other family members staying in different rooms and they also had issues with cleanliness. Not worth the amount they charge.

NOTHING!!! RUN! DO NOT BOOK THIS HOTEL! THIS HOTEL IS HORRIBLE! PICTURES DO NOT MATCH WHAT HOTEL LOOKS LIKE! POOL IS NOT FUNCTIONING! NOW ON BOOKING.COM IT SAYS IT'S NOT WORKING BUT DIDN'T WHEN I BOOKED IT. UNTIL I COMPLAINED AND WANTED A PARTIAL REFUND THEN THEY PUT ON BOOKING THAT IT DOESN'T WORK. CHECK ALL OTHER WEBSITES STILL SAYS IT WORKS. THERE WAS HAIR ON THE FLOOR IN BATHROOM, A TOENAIL CLIPPING ON FLOOR OF SHOWER. THIS PLACE IS TOTALLY DISGUSTING!!! A/C QUIT WORKING IN OUR ROOM AND THEY WANTED ME TO SIT IN THE LOBBY FOR 2 HOURS WHILE THE CLEANER WAS FINISHED ON THE ROOMS THEY WERE CLEANING INSTEAD OF PULLING A CLEANER OFF TO CLEAN US A ROOM. IT WAS NEARLY 90 DEGREES OUTSIDE. I HAD NO CHOICE BUT TO STAY BECAUSE A REFUND WAS NOT IMMEDIATELY PUT ON MY CARD. BREAKFAST LOOKED HORRIBLE. WE NEVER ATE THERE. IF THE ROOMS WERE THIS DIRTY I CANNOT IMAGINE WHAT THEIR KITCHEN LOOKED LIKE! I AM ATTACHING PICTURES TOO! THE PITCURES THEY HAVE ON THE SITES DO NOT REPRESENT WHAT THE HOTEL LOOKS LIKE AT ALL! WE WERE TOLD WHEN WE GOT THERE THE POOL WAS UNDER MAINTENANCE. THE POOL HASN'T EVEN BEEN OPENED FROM THE LOOKS OF IT.

Room was clean. It was also damp. Maybe issue with AC.

It was dirty!! Dirty when we checked in, stayed 2 nights and no room service or cleaning. Had to ask for clean towels. Over priced for that time of service and room!!!

Was the worst hotel we’ve ever stayed at. Very unclean. Floors had black dirt stained on our socks, bathroom vent was loud, no toilet paper stocked, black mold in shower, wet sheets on the bed, black hair everywhere. No pool no elevator, breakfast and coffee were disgusting.

The worst hotel we’ve ever stayed at. Pool wasn’t open, no elevator, rude attendants, dirty floors, dirty shower, loud vents, wet blankets, no toilet paper stocked, smells were awful. Landscaping is rough looking, breakfast and coffee were horrible. Literally nothing was good here will never stay again ever. Do yourself a favor and never stay here.

Very run down property. Weeds outside everywhere. Hall carpets stained. Room had great air conditioning and clean bed. Walls dirty and tub dirty. Old bar of soap left on ledge of tub so you know it had not been cleaned. Would not stay here again and do not recommend.

Never like it when a property charges $50 for security deposit, then you have to wait several days to get the $50 back.

We got there late to tired to complain and be move to another room

Everything was clean.,but they need to replace the furniture, sofas for instance and pull up that worn carpet in the hallways.

Our room was nice and clean, but the hallway carpet is old and outdated. The vending machines were out of order. The pool wasn't working, and the ceiling in the breakfast area was leaking water because of condensation and poor ventilation. The entire hotel needs a makeover!