Super 8 by Wyndham Santa Clara

I have stayed in some pretty awesome super 8s, this one was not that. There is no continental breakfast, front desk is not helpful depending on who's working, beds are lumpy, sink splashes when turned on and running, and there are never enough towels!

Nice bed and clean room

Washroom was not clean. Washbasin was broken and water was spilling inside the room! Room smelled like chlorine water. AC without On Off switch. Poor pathetic. Families MUST stay away.

Nice price no frills like no microwave or mini cooler

Good service I been her more then 1 month and half good time to spend

It was obvious that the majority of the other guests at the hotel were living at the hotel as their permanent residence. Trash cans were overflowing, and dog feces littered the parking lot. I did not feel safe, staying at this hotel and was advised by signage and staff to lock the door after getting into the room and keeping the door locked for my safety. I will never book a room at this hotel again and I will never book another room at a super eight motel, no matter how tempting the low prices and promises are. The front desk staff could not speak English well enough to do the check-in process or checkout process. I was left hoping that they understood that I was leaving for good when I checked out. DO NOT BOOK A ROOM AT THIS HOTEL!!!

Nothing

clean room nice bed very comfortable

I didn't like anything about my stay. When we first arrived we were told it would be 20 mins until our room was available. After waiting an hour I went and asked if we could just get a different room and was told it would only be ten more minutes. I watched 3 different rooms get rented while I was waiting. Once I was in the room I discovered that none of the outlets worked meaning we had no TV, no microwave, stove or lights. We had the air conditioner and one single light right outside the bathroom. So I go back into the office for the third time and try explaining my issue to which she replied "oh TV not working? I will send maintenance man" and turning away from me completely cutting me off from further clarifying that was not my issue and /or saying anything else. Well surprise surprise the maintenance guy never showed up. There's no way she didn't already know about that room not having power, it was literally room 102 so two down from the office. Against my better judgement my husband and I decided to lay down and nap until we heard a knock to let the maintenance guy in and ended up sleeping until noon, my husband missing the first morning of the job we came to town for. Without an outlet to charge our phone we did not have an alarm. I feel like the person running the desk at the hotel saw that I had booked through expedia and knew that they were not responsible for me getting a refund if dissatisfied, so she literally put us in a room that nobody should be in.

If you wanna kick back and get some sleep, it ain’t gonna happen. Yeah people arguing all over the place every night all of a sudden they get out of the rooms and here they are 12 3 o’clock in the morning arguing I don’t know if it’s the homeless people talking to their selves or what people running around don’t have no respect for one another and they don’t have no respect for people who just wanna relax. I work six days a week and not one night that I have that it was perfect.

Its a basic motel, room was clean, WiFi works well but that’s all. Service at the lobby was so so, not the “service oriented “ kind but it worked

The overall atmosphere was extremely uncomfortable. There were people coming and going from a neighboring room throughout the night, people drinking small bottles of alcohol in the stairwell, and what appeared to be drug-related activity on the property. I did not feel safe or comfortable during my stay. The property staff were of little help when these issues were reported. This was one of the worst hotel experiences I have ever had, and I will never stay at this property again. I am contacting Wyndham Corporate to request a full refund and to report the conditions and lack of response from the property.

Nice room to sleep in was fine

Nice room and bed to sleep in

Good stay

Great place and

nice clean room and bed

I had to leave the hotel within ten minutes if check in because how filthy it was that even my poor self was okay in the money being lost.

This property is disgusting...fruit flies and roaches. Toilet runs every 5 minutes, no tub plug to have a bath, no extra toilet paper roll available in the room, full one inch gap around the door to the room like SWAT team busted in the door, housekeeping came in without notice, when they came in they changed two hand towels, left the dirty shower towels, and gave new soap and left the bed unmade, removed my recycling cans without my permission, roaches in the microwave, refrigerator had no freezer - like it was dismembered of the freezer box, the neighbors above are so loud and should like they are moving all the furniture while yelling at each other, the staff sprays the front door mat so you can track in water and dirt into your room, wood floors are filthy, phone doesn't work and not even plugged into the wall (just decorative), we were not informed of a $10 a day up-charge for a microwave and refrigerator in the unit, and the staff doesn't acknowledge you when you walk in the office.

The rooms were clean but in need of upkeep. The room door closed but looked like it had been kicked in at one point. We had to double and triple check it was locked because it didn't sit right in the frame. The floor in the bathroom was lifted due to water damage, there was a light that did not work over the tub, and the flashings on the plumbing were no longer attached to the walls. The mattresses were clean but old and worn down with no cushion. 0/10 will not stay here again