Sheraton Richmond Airport Hotel

From the moment you walked in the staff were very accommodating, the accommodations were excellent and the bar staff and food were great

Experience there I love it customer service staff the room is clean and the bar is excellent

Location N/A

Lady behind the counter had a negative attitude like i wasn't suppose to be there. Never recieved a wake up call nor did i recieve a room with a king bed like i paid for. I was also put in the AARP room. Tv and refrigerator did not work as well

Very clean room and exceptionally cordial staff. The restaurant was excellent! One of the cleanest hotels I’ve stayed in recently! Looking forward to flying into Richmond again!

The air conditioning unit was extremely loud snd made a large knock sound when it turned on and when it turned off, waking us up all through the night and the toilet kept running water going throughout the night. Other wise comfortable bed.

Location. Excellent breakfast. Safe broke, air condition very loud all night long!

The rooms are clean as well as the property. The restaurant staff were friendly. Food and drinks where awesome. Would stay there again.

Perfect and close to airport after flight canceled. Everyone was so kind and the room very comfortable

Clean, nice room. The sheets very clean and nice. Very close to the airport. Too bad you have to pay for parking.

Superb

Exceptional

the room was neat and clean

I canceled booking

Exceptional

Great

Great place for a quick business layover.

Great staff, property very clean and my room was very spacious. Not a fan of paying to park, especially when I’m already staying there. I would stay again and definitely would recommend.

No big deal but I was told b'fast was included but it was not. When I went to b'fast I was told there was an a la carte menu besides the buffet. I don't like buffets. Sat down, got settled and THEN was told buffet only. Staff had no idea where else I could go and handed me a list of DINNER restaurants. Parking was $10 night additional. Nothing terrible, all in all, but can't give 5 stars.

I didn’t have the breakfast Free breakfast buffet