Hotel Scherer

Exceptional

We thoroughly enjoyed our stay in this beautiful hotel. It had lovely character to it and the room was super comfy. We appreciated the air conditioning. The staff were super lovely, Helene served us on most instances and was kind and attentive. We also loved the breakfast buffet, which had a wide variety of choices and was set up beautifully. The location was also great with a bus stop very close by and a short 8 min walk to the main train station. Very hard to fault this hotel. The only thing we had minimal trouble with was the wifi occasionally dropping in and out. Apart from that, everything was exceptional!

Very good

Staff so warm and welcoming, with daily room cleaning and wonderful hospitality. The homemade apple strudel was the best we had in Austria! ❤️ The complimentary Salzburg Mobility Ticket was a great plus, making sightseeing around Salzburg and nearby towns like Mondsee and Bad Ischl so convenient. None

It’s clean, location is great, good breakfast Old fashioned

Good location. Very clean. Great staff.

good location It is certainly not a 4-star hotel. The bathroom smells and they could not get rid of the smell. The breakfast was not good, items ran out very early, coffee sucks

Good location and parking No common spaces to converse outside of the rooms for a group

Location, size and room is clean. Disappointing service from one reception staff member Overall, Hotel Scherer is a pleasant hotel and most of the staff we encountered were friendly, helpful and welcoming. Unfortunately, our experience with one of the reception staff, Helene, was quite disappointing. When I approached the reception, I was waiting to be attended to, but she turned her attention to another guest who arrived after me. What made the experience worse was her unfriendly manner and expression, which made me feel as though I was not welcome. There was no warm greeting or acknowledgement while I was waiting, and the interaction left me feeling uncomfortable. I understand that reception staff can be busy and may need to attend to different matters, but a simple acknowledgement and polite communication would have made a big difference. I would like to stress that, apart from this particular experience, the other hotel staff we met were friendly, helpful and pleasant. Unfortunately, this one interaction affected my overall impression of the hotel and was not the level of hospitality I expected. I hope the management will take this feedback constructively and ensure that every guest is treated with the same courtesy and warmth.

Very good

The hotel was close to...

Location and room outlook Rude staff, no facilities,

Lovely old world charm and beautiful hospitality

Very good

Room size was normal but they put 2 benches with table in the room and they cant be move so there is no room for walking or to open suitcases in the room and make the room very congested …..keys of all the rooms were so heavy and immense in size as nowadays every where key cards are used that was also irritating to give keys to receptionist before going out as no one can carry along with them and i think this was the reason for those awkward keys .while checking in the receptionist was irritating asking again n again number of people as we had 2 rooms and we a family of 4 but still asked many times,no idea about her concerns.

Superb

Exceptional

An incredible staff who enjoy helping. The breakfast had large variety and was very reasonably priced.

Superb

An enjoyable stay. Helpful staff. Very convenient for all the walking we did.