Hotel Stadler 2

Location was excellent small room but not unusual for European city

overall, room and bathroom were clean. room was very very small. There was no space to open my carry-on luggage if not on the bed. I came with my carry on luggage. I never travel with a checked in luggage. Despite the small size of my luggage, there was no space on the floor big enough to open it. I had to open it on the bed and close it and put it away once I needed to go to bed. In addition, the room was super hot. There was an AC on the wall but it was not working or there was no way to operate it as there was no remote control in the room nor were there buttons on the AC to operate it manually. I hardly had enough sleep at night as the noisy ceiling fan was no help to abate the sweat all over my body but, instead, its noise gave me an impression it could fall at any time.

The staff was very amiable! The AC was 10 euro extra, if you would have wanted it.

Passable

Poor

Exceptional

Everything was fine. But the television didn't work.

Poor

We didn't have any problems with the check in, and the host was friendly. The room was clean but very basic. The hotel was very close to the train station which was nice. The bathroom didn't have a shower curtain so water just goes everywhere when taking a shower. I couldn't find a place to hang the towels in the bathroom so I found a place in the room. The hotel is on the fourth floor and on the morning that we checked out the elevator wasn't functioning. My wife is in a wheelchair and struggled to get down all of the stairs. The hotel host did help us get the wheelchair and luggage down the stairs and apologized for the break down. There was a sign in the check in area that said using the air conditioning was an extra nightly cost, and that surprised me as well.

COMPLETELY DISAPPOINTED! CHECK THE PHOTOS I ATTACH! 1. The bathroom was not properly ventilated. There was an open gap between the bathroom and the bedroom, there was NO outside window for the bathroom, and the ventilation fan was NOT working. As a result, unpleasant odors and sounds would spread into the room after using the bathroom, which created hygiene and comfort concerns. Also the toilet didn't look properly clean and you can clearly notice mold in-between the bathroom tiles and under the bathroom carpet. Also there was significant limescale buildup inside the toilet bowl. 2. We were surprised to find a notice at the hotel stating that entry is not possible after 00:30! This information WAS NOT MENTIONED during the booking process, in the hotel policies, or in the important information section. One of the main reasons for our trip was to enjoy Rome during the evening and return late at night, so discovering this restriction only after arrival had a significant impact on our plans and made the whole booking useless. 3. The toilet paper provided appeared to have already been partially used before our arrival, which was not a good first impression from a hygiene perspective. 4. The shower area lacked a proper barrier to keep water contained, causing water to spread across the entire bathroom floor after shower. Even if the missing barrier was unavoidable, no mop or cleaning equipment was provided to clean the water. As a result, the bathroom quickly became dirty during normal use and was uncomfortable to use for the remainder of our stay. Because of these issues, we decided to cancel our accommodation and leave the following morning after only a few hours at the property, as the situation was simply unbearable for us. We requested a refund from the accommodation provider, however the request was refused. We are currently waiting for Booking.com to review the case and hope that a refund will be granted.

Generally good Nothing

Good

Location is great and the staff is friendly and very helpful. The room tiny and packed, but comfortable for a few nights. You have to be let in every time, most of the time it was quick but couple of time I had to wait. The shower drain is on the bathroom floor and no separation for water to collect, so a little inconvenient.

Clean Friendly and helpful staff Comfortable bed and pillow Shampoo in a packet hard to use Expensive for room size

Clean Friendly and helpful staff Comfortable bed and pillow Shampoo in a packet hard to use Expensive for room size