Sofitel Queenstown Hotel & Spa
About Sofitel Queenstown Hotel & Spa
Located in the heart of Queenstown, Sofitel Queenstown Hotel and Spa offers accommodations with a blend of French luxury and art de viver. Each luxurious room features a marble bathroom with French amenities, a double spa bath and a separate rain shower. The rooms boast Sofitel’s “MyBed”, underfloor heating and an espresso machine. Entertainment options include free WiFi, modern surround sound, an LCD TV and a DVD player. Extra touches include a pillow menu and plush New Zealand possum throws. Left Bank Bistro is a charming Parisian style eatery, serving breakfast daily. 1789 Bistro offers a fresh, flavorsome bistro style menu, alongside a carefully curated cocktail menu and an indulgent international wine list, serving some of the best Central Otago Pinot Noirs, within a decadent, vibrant setting. For relaxation, So Spa awaits, an intimate sanctuary where mind, body and spirit unite. Pamper yourself and feel rejuvenated with a range of treatments. Sofitel Queenstown Hotel and Spa is conveniently located, just a 5-minute walk from the Skyline Gondola and a 15-minute walk from Queenstown Gardens.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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Extremely comfortable, clean, and the service was brilliant Everything is perfect
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The entire staff was exceptional- professional, informative, kind, & always placing the guest needs as a priority. Big shout out to the front desk, the always welcoming breakfast staff who made the start of the day so pleasant and the lovely staff at the tea/happy hour. All the food and drinks- wonderful.
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Convenient to everything In Queenstown Odd layout because we had to go through 3 doors to get to room 412
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Noisy fridge and airconditioning made it hard to sleep.
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breakfast was fantastic cracked tiles in bottom of shower. Rooms need to be refurbished
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Location and room.
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The staff members are very friendly and helpful. Great location, close to everything. They also provide the popular and hard to find Windy Ridge Farm milk. I requested a higher level, quiet and two beds room( I got the confirmation of two twin beds can be made in the room before I made the booking). But when I arrived, my level was low and the balcony was just face the bars. And the bed just split the mattress but not for the base. I contacted the receptionist and was informed they cannot do anything since what I booked is a king size bed room and there’s no other room available for swap. If I want to have two beds, they can place a roller bed for me with charges. I was so upset and told her I asked before booking and the hotel confirmed with me again before arrival regards of two beds. At last, the staff member asked her colleague for help and split the base of the bed. To be honest, I was so upsetting because of the start part in the hotel especially in the situation of lack of sleep, exhaustion and anxiety for the following days with my little in a foreign country where we first met.
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Superb
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Exceptional
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Exceptional
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The location English was no-one’s first language. They pounce on you as soon as you walk through the door. They ungraded our room which we didn’t ask for and made us pay $400 extra when we checked out. They also need to write on their website that the only parking is valet which is $50 extra a night.
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First class hotel in a excellent location! Staff lovely with great service. The suite was spacious and luxurious. Restaurant for breakfast was fabulous and the French toast was amazing!
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Great staff,breakfast and overall ambience. Nil
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Great location. Just average not above average which was disappointing due to the cost.
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Brilliant staff and a great room with comfy bed. Location is right downtown so very convenient Too expensive and hotel lacks facilities.
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Location and friendly staff A little expensive
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Everything but especially the staff
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Exceptional
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Superb
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The room was nice and bed comfortable, and location to the port very good For some reason the room was not serviced until the evening which meant we came back to the room before it was serviced. The price for parking at the hotel was quite high and id rather had paid a price including breakfast rather than being told what was was allowed to eat or not eat.
