Motel 6 Portsmouth, VA

Bad

50$ refund

Nothing is updated, it’s dirty and ran down. When I went to the front desk to complain the manager said he would send housekeeping and some man came looking in the window that was smoking a cigarette. He left it in the window when he looked in because we didn’t know if he was really housekeeping or we were about to get robbed and nothing was done after that because he said nothing was wrong. Cabinets were hanging off the hinges. All the walls were dirty. I opened one towel just to see and it was dirty. The rest looked so raggedy. Tub was dirty! Toilet seat was terrible. Ceiling had water stains from upstairs .Cigarette smell in a non smoking room and I lost count on the cigarette burn holes on stuff. They were shooting outside…..do I need to go on?? A COMPLETE WASTE OF MONEY, my car was definitely a better option .

The second we entered our room we were greeting with 50+ flies, dirty floors, broken lights, screaming neighbors and a cloud full of smoke in a supposed smoke free room. We did not feel safe or clean staying there so we scrambled to find a new hotel. I asked the front desk guy if we could get a refund and he said yes, but he didn't do anything in the moment, went back to message the property and call several times, but he started ignoring my calls and still hasn't given me a refund. I wouldn't stay here if it was free, super sketchy, go anywhere else.

Nothing, worst place i have ever stayed in my life and couldn't even get all my money back Everything

The property was unacceptable..it was addicts hanging around when I pulled in. They had to run them off when I arrived. The rooms had flies in them. The beds were nasty. I've never experienced such nastiness in my life. It was terrible! I will never return there ever again

Horrible location. Room was unlivable with all the filth and bugs! The worst experience of my life! Front desk horrible! He beat a woman with a bat! Nothing in room worked, toilet or TV. Bed was dirty, pillows also. There was no toilet tissue. This location needs to be closed for good. I should have jus slept outside.

Passable

The price The condition of the room, the smell of cigarettes.

The price The filth and my room didn't have a microwave refrigerator or blankets and the manager refused to change my room even though I paid what was asked.

Exceptional

They had roaches

This property was under low standards,when I booked it said there was a pool,breakfast included and the rooms looked nice on the website but the truth was it was ran down,crackheads rented the whole thing,the pool was empty and surrounded by a broken fence,the rooms had dirty walls,tubs,sinks,and cigarette burns on blankets!no pillowcases on pillows,dirty towels and floors,broken cabinets everything about this place was a lie the brochure looked nothing like the motel and to top it all off it said it would be read by 11am for check in and we got there at 4pm from a 8 hour travel and still had to wait to check in after I booked early online!athen I had to spend more money for a walk in hotel (that was great by the way)that I shouldn’t have had to pay for I’m very upset and deserve a refund!

Drug dealers, hookers, pan handlers,pool empty, ac leaked gallons of water onto floor, refrigerator not working. No parking spaces.

Nothing!!!! We had two rooms because we where on vacation. Never had a problem with a motel 6 before. But this one needs to be closed down. The beds smelled like pee and we had to change our own sheets. The motel had roaches. The Crack Heads where outside out door and made the girls real uncomfortable. We ended up not staying and I would recommend you don't either. This motel needs to be taken off Bookings website.

Exceptional

Exceptional

This property was terrible and disgusting would not recommend to anyone. Dirty sheets the pool was an algae pond. DON'T BRING KIDS HERE. People fighting outside the rooms at 5am. Homeless setting up camps in the parking lot.

Unfortunately, I was on a bit of a hurry, so I found this property last minute. But had I known that the people that stay there were, wow… I felt unsafe. Not recommended.

There was no pet fee. Entire reason for booking. I requested a non-smoking room. The room wreaked of cigarette smoke. The bathroom door did not close - it overhung the doorframe by half an inch. I booked for two guests, but there was only 1 pillow and 1 (shredded) towel in the room. There were dead bugs on the floor, and I continued to step on live ones. The shower was leaking and there was a large paint blister peeling from the ceiling. My dog and I spent the entire night itching from the bedding, which was both stained and had holes. I have stayed at very bare hotels before, but this was downright dirty and rundown/not maintained. Feral cats were everywhere and the pool was green.