Ramada by Wyndham Portland

We booked a 4-night stay at this Ramada Inn but left after less than 5 hours because we no longer felt safe. What makes this especially disappointing is that we had stayed here about a year and a half ago. We knew the neighborhood was rough and that this was not a luxury hotel. There were some seedy-looking people around the area, but they were not inside the hotel. Despite the surroundings, our previous stay was safe and reasonably clean, and we knew what to expect. This time was completely different. The property had deteriorated significantly. During our stay, a fight broke out right outside our room, with two men screaming, threatening to kill each other, and hitting the walls. We genuinely feared for our safety and decided to leave. The room was also not properly clean, and the overall condition of the property was very disappointing. Honestly, this no longer felt like a hotel. It felt more like a halfway house where rooms were being rented to travelers. When we requested a refund because we were forced to leave due to the unsafe conditions, staff directed us to the General Manager, Jimmy O. We have contacted him by both phone and email and have received no response. Staff were unhelpful and unsympathetic. We were willing to accept the rough neighborhood—we had stayed here before and knew what we were getting into. What we did not expect was to fear for our safety inside the premises.

Soso

Location isn't great. There's a "gentleman's club" nearby which should tell you everything you need to know about the vicinity. Gross.

The room was clean and the price was good. They changed the rate for a late checkout to a higher price at the last minute, but I'm honestly just happy that they have that option available so I'm not going to complain too much about it. Although, it's nice to be told upfront. Everyone's polite and the room was a good size.

I did not like any of it ! The staff was not helpful at all. As I entered my room there were things broken off the wall and on floor. The door lock was on the floor had been broken off the door I stepped on the screw and it punctured my foot. When i took the pieces down to the front desk and they just stared at them and said thank you. It was late at night and i had numerous meetings for the next 3 days. I decided not to make a scene. THE 3 DAYS I STAYED I NEVER FELT SAFE OR SUPPORTED BY THE STAFF. I was more of an inconvenience. I could not park anywhere near the hotel one evening and had to argue to get a parking spot that was close. For the 3 days i was there there were people smoking a meth pipe in the front entrance outside. REDICULOUS

No lotion or other vanity items Extremely noisy air conditioner

Nice room although the bathroom is small excellent breakfast

Asked about bed bug incident, clerk stated it happens and it was only one room. Room was dirty. Back parking lot, three vehicles sat with flat tires, people sleeping in their vehicle. With the homeless encampment, should have some type of security on site? Didn't eat breakfast.

There was an indoor pool on site but despite the fact that our keycards were able to open the door, the pool was empty with no way to fill it.

Nice place for the price.

The room it's self had a very bad ant problem and the behind the hotel was a homeless camp im not sure how the reviews are this high..

hallways dark, depressing. Room was clean, bed was comfortable.

Clean but borderline sketchy, a little dingy and more aged than the pictures portray

I ended up in the hospital and could not use the room. The Hotel would not even listen to my plea for a medical refund they were terrible to deal with to try to get a medical refund. I will never book with Wyndam again as they have no compassion for people. My adult children went there the next day and said the motel was very trashy and there were homeless people all around the premises. They tried to speak with a manager but were told there is no manager and to go away. Staff had to have know that no one ever checked into the room or stayed there. It was a complete fiasco.

It was a little dingy. The guy who checked us in was nice. The other staff were dismissive. Our room was supposed to have coffee...it didn't. The lights in the bathroom were awful and the room smelled weird.

Not a lot of parking. We had to park on the street the second night of our stay. The area is busy and there were a lot of homeless people in and out of the parking lot. I saw one man attempt to crawl of the fence. There were no cameras directed towards vehicles. The hotel is due for some updates, but comfortable and clean. Other than the parking the rest of our stay was enjoyable.

The breakfast food was decent, but the service area was a bit shabby and the restocking of food and paper plates could use some work. The room was also shabby/worn/old, and so small--the whole property could really use some updating/refreshing/money spent on it. You feel let down when you see it. The area where the hotel is doesn't feel all that safe; there's a defunct motel right next door, all fenced off. I would never stay here again--even though I couldn't really say it was awful for any specific reason. In my mind, it's two stars--even though I rated it three--because it was "OK"--I guess? It did, however, make me sad staying there. Do with that what you will.

I almost chose to sleep in my truck, I’m surprised Ramada has their name on this building. Very sketchy stay.

It was a good stay. Friendly and helpful staff. Manager accommodated a special request

Location was dirty, open air drug use in the parking lot, unhelpful staff.