Crowne Plaza Portland Downtown Convention Center by IHG

Good

Very good

Exceptional

Clean, good restaurant, service ecxelente None.

Amazing stay in Portland.

Amazing hotel love the beds!!

Lobby was nice and shower was good. The AC wasn’t working too well during my stay. I was also booked the wrong room and was not able to get the original room. The room also had a bad smell l.

The bed was nice, room was a good size, nice bathroom - would be nice to have a fan in the bathroom. The breakfast was terrible! We got Avocado toast, it had no seasoning, the avocado was so ripe there was a huge half of the avocado on the bread unable to smash because it was rock hard. They left the tip of the avocado in it, both my daughter and I bit into one on our own separate plates. Not the seed, but the stem piece, which hurt my tooth. The bread was soggy and not crisp toast. The coffee was good.

Breakfast Everything , parking charges $30

Good professional staff all questions answered

I liked the amenities in the bathroom as well as the refrigerator and microwave. I was also very pleased with the room size. The bed and pillows were very comfortable. Room service was very quick. I did not like the extra $3 delivery charge for room service. The automatic 20% gratuity was fine.

The only thing I wasnt expecting was paying $30 for parking. The hot tub was amazing and my kid loved the pool. The room was nice and clean.

All your staff were kind and helpful, even when they were very busy. Loved the food in the restaurant - great coffee. The only thing we didn't like was the bed was so high! Hard for us to get in and out. I know this is a hotel thing, but I don't know why!

Bathroom floor behind door had a bunch of crumbs

Good stuff

Very good

The employees/ staff were amazing made the check-in a breeze. And answered any questions I had. My 7-year-old son loved the basketball court and the pool of course. We had gone there because my teenager and her girlfriend had a concert nearby at Moda Center and it was only a 2 minute walk which was a plus.

The in room dining and checkout time of noon The pool and hot tub area needed to be cleaned. The pool seemed a bit green or maybe it just needs some updating

Arrival there was a delay check in systems were down all understandable it was the receptionist that was rude, walked in with a smile asked if I could get the best view her response was yeah if I can get you checked in (rudely) I thoughts she was being sarcastic let her know I had a reservation she looked at me and was like again like I said if I could check you in.. then finally stated the systems were down, I said oh ok that is fine sorry her comment was yeah so it’s going to be a wait again rudely. Pool area had no stocked towels. So we all had to share one towel. I understand things happen but I wanted to leave and cancel my stay because how poorly this lady was don’t think I’ll stay again if she ever working front desk

The air conditioner was not working and the system in the store downstairs was not working so had to go to gas station for water as well