The Saguaro Palm Springs

I liked the amenities that were offered with the stay! I didn’t like how 2 wings(buildings), where ice machines were located, were not working. Therefore, I had to walk across the property in 112 degree heat. Another thing that should be addressed is that ALL of the hallway air conditioners were NOT in use-not sure at why but it was just as hot if not more hot than the outside areas.

The pool area is dirty. Garbage on the ground, the loungers filthy with dust/dirt and the areas around the loungers filthy. The pool water was like bath water which I guess makes sense since it’s summer in the desert but not refreshing at all. Our room smelled musty and the old purple carpet needed to be replaced 10 years ago. There were no comfortable chairs in the room. The bed was fine and the sheets were clean. For some reason the lights in the room are motion sensors. The one in the entryway flickered like a strobe light and couldn’t be turned off until it went though it’s flickering cycle of 3-4 minutes. We didn’t realize this until late because we were going in and out of the pool/sliding door. Unfortunately, we learned the hard way that it would be triggered by our movements in bed which is INSANE. All night we were kept up by this insane light if we moved too much in bed and when we used the bathroom. I contacted the staff the next day and they didn’t care. BE AWARE they hit you with a $35 plus tax service fee on top of what you book for which they say is on the booking page which I never saw AND it was nowhere on my receipt on this site. DO YOURSELF A FAVOR AND DON’T STAY HERE. It’s cheap for a reason!

Very good

Building OK But it’s a pain to find your room My biggest disappointment was No bar at pool side Restaurant lacking Big Time on Customer Service Horrible Will not be returning

Love the visit…

Such a fun room. Beautiful location. Staff were terrific! Loved the upbeat vibe. Great house musc during the day. Respectful quiet at night. Really enjoyed the breakfast! I'm a local who was looking for a bit of an escape. I found it at the Saguraro! I will be back. Loved the bartender who remembered me from the night before. Thank you! Laundry piled up by the elevator. Clean or dirty? So much of it! Walkways could used a steam clean. Outdoor experience didnt relect the cleanliness of the room and balcony which I really enjoyed.

Great place! Had lots of fun time to stay. Will come back definitely.

Superb

Great customer service!

The staff was all very nice. Our room was pretty basic, but clean. I did enjoy that we could walk right out the back door to the patio and pool area. The pool area was not what it appears online. Small and not many chairs, all shoved in to a corner mostly. The pool filtration was broken or something, there was a nasty foam building up to the point that other patrons were trying to splash it out over the side, it was a very hot day too so it felt extra grimy being in the water. All of the ice machines for the rooms throughout the hotel were broken. Just needs some maintenance. Overall it wasn’t the worst, but I probably wouldn’t stay again.

Average room

Exceptional

it was not what we saw on the website outdated rooms and installations. not worth it based on my experience. say its kid friendly but pool gets pretty wild don't think kids should be there,

Very good

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The restaurant and bar staff was great! Maybe a little more attention to detail. On the first day, no music at the pool. We were stuck listening to a couple argue on the balcony. The next day, music was blasting. On check out day, house keeping knocked and opened the door when I was sleeping at 1045.

Very good

Restaurant took to long to attend us Pool was completely disgusting full of food

Great breakfast and margaritas. Friendly staff.

Everything N/A