The Ritz-Carlton, Aruba

Everything was very expensive.

Overall very good

Everything, especially the club facility. The beach and the restaurants were wonderful and the accommodations were spectacular We loved everything, there was nothing not to like

The great service Well played out and great amenities

Onsite restaurants and room service made it very convenient to get food anytime. Also property was spotless and staff was very welcoming! Have a hard time finding something bad. If I had to pick something, would have liked better shade options at the chairs near the beach.

Beautiful property! Nothing

They started beach chairs rentals via the app which we weren't aware of. I wish it was communicated when we checked it as to when it will start.

The seclusion from the other resorts kept it nice and private for us. We enjoyed the spa technicians Valeria and Saldymar along with the amenities as well. The Gelatos were out on our last two days…

Nice breakfast buffet - loved all the fruit! (Not included in the room rate) Beach is beautiful. Pool is nice. Room is comfortable. Hotel is outdated. There were no common spaces to use after sunset. It took forever to get someone on the phone for room service. Friends in our group had plumbing issues! I was extremely disappointed given this is the Ritz - it's just way too expensive for just the hotel and 100% not worth the value. In their defense, they are going through a renovation - but then they should be either charging less or they should have compensated us well for all the issues. I would recommend the Marriott next door.

The customer service was exceptional. Everything about our stay was amazing. It was so easy getting a taxi when we needed one. The last two days of our stay their was construction in the lobby of the building.

Absolutely beautiful

We loved our room with a view. The Ritz-Carlton was clean, beautiful, and the staff was so friendly and helpful.

Gorgeous beach location, super friendly staff, awesome food at the hotel and within walking distance. If you sit at the borderline with the public access, you could smell smoke.

Todo estuvo perfecto, un lugar super recomendado

Very professional, very attentive, super friendly. Couldn’t ask for a better place to stay.

Location, service, cleanliness Pool area was too small and crowded difficult to find seating and beach was also crowded. The air conditioning in the rooms hallway was non functioning

Staff friendliness and how hard they tried to make our stay good after some poor room service. Inconsistent room service. The food was mostly ok, but not exceptional.

The beach was amazing. Did not know that certain spa services were included with the stay until the end

The staff was too notch , they couldn’t do enough The pool was very shallow and small . No swim up bar , $90 service charge …costs quickly sneak up on you if your not aware

The only thing I was dissapointed with was the pool was to quiet. When on vacation in a resort you need music by the pool.