Homewood Suites by Hilton Oklahoma City-West

Superb

I really like the separate bedroom and living area s with a door ! Needs more parking

Exceptional

Spotless, spacious suite. Comfortable bed and pillows. Perfect!

Great place and we did not have a big group of family but we were able to see family outside together having a great time. We enjoy how big the rooms when traveling with a child.

My family came into town for a couple days to go to the water park. They have 6 children so the suite with two bedrooms, 3 beds, couch, 2 bathrooms, and and a kitchen was prefect. Definitely will be staying at this property again in the future.

Location surrounding by lots of restaurants and stores Was out dated, chairs in room where very worn out. Sofa bed wasn’t comfortable and you can tell it needs replaced

We had a comfortable and spacious room. The breakfast was good and all the staff in the morning were terrific. The only disappointment was the attitude at check in. It seemed like us checking in was an inconvenience to the front desk person.

Exceptional

The property is very dated. I was afraid to sit in the chairs at the table as they were scary looking. I also covered the sofa with towels for the duration of my stay in order to sit comfortably on it because it was also very scary looking. I always clean, wipe down and spray my hotel room no matter where I stay. But, I found that I really had to do a lot of cleaning here. The toilet was not properly cleaned. I was so grateful that I had cleaning wipes and Lysol. Otherwise, the staff was helpful and breakfast was ok.

The lukewarm shower. Minus 8 stars for the corporate decision to throttle down the hot water heater temperature in order to save money. Disgusting and unforgivable.

Need more bacon/ sausage!😛

Regardless of staying only 1 night, you pay a 75 dollar fee for having your dog there.. it’s 75 for up to 3 days. Why isn’t it 25 a night like other hotels??

Was amazing the whole stay. Loved the staff!

Perfect location with plenty of shopping and restaurant choices around it. Beds were comfy. Great breakfast choices.

服务态度好

Superb

Clean room, friendly staff.

Very friendly atmosphere breakfast was excellent especially the tacos😊

The young man at the desk when we checked in Saturday afternoon on the 18th around 3:00 was amazing and very friendly. Checking out Sunday morning was a very different experience with the person at the desk when we checked out Sunday morning around 9:00. She was an older black lady. I approached the desk. She did not greet. I said hello without a response just a what do you need. She acted as if I was interrupting her work. I asked for a copy of the room charges due to what I suppose was a higher amount that was withheld at check in than what I received as a total from HOTEL.COM. She was rude in conversation, very curt and short tempered in her responses to my questions, cutting me off without letting me complete my sentence, etc. etc. She does not to be representing your hotel in her capacity at the desk. Please address this complaint with her. And for the record, I am a black woman so that my response to this review of your employee is not based on race, but service.