HomeTowne Studios by Red Roof Atlanta - Norcross South

Filthy room It stunk so bad in the hotel that I literally bought my own mop to try to mop the floor and get the room to smell better

Traveled over 6 hours and when we got there where told hotel was closed and the they could not get in touch with us when no one called us. Sent messages and was told room was available. Thankfully was never charged. Very poor communication

This hotel got too much issues

I didn't like anything from the time l was show a room down stairs by the staff and it was so dirty. I even asked them to clean it which they refused. I was been told by an lndia lady that l should leave they have not got a room for me . This India lady was very nasty her customer service is very bad l only like all these issues to be addressed by the India. They really not a nice person. I am disabled they didn't help me with my language it was another person checking in who help me with my language. I don't like the way l was treated has a disabled person by the lndia. I was giving upstairs the woman didn't help me all she was doing was abuse me and said l was rude because 1 refused to accept two rooms show to me downstairs and it was very dirty. With dogs hair cockroach where in the room They rooms toilets where never clean it was an bad experience for me has a disabled person.

The place is not clean and laundry room does not work. You would need to extermine the cockroaches yourself for your room, but they´ll keep coming

Clean quiet

I like the fact that it is convenient to a lot of places to eat in the area I mean, there was quite a bit, but the main thing for me were the roaches and the fact that the AC wasn’t working. I even tried to call the front office and tell them I think it might need Freon and they said that they would have somebody come and take a look at it, but that didn’t happen. There was also no microwave and it was just an overall kind of rough condition which I expect because of the money that you’re saving, but it’s the middle of summer and I feel like the AC should have been a priority.

I checked out of my room cleaner than when I checked in..

This is not a well kept property and I would rather sleep in the streets furniture is deteriorated like a like it gotten wet and moldy smell looks decent on outside inside is runned down like a bad trap house

Good

Lot of roaches, foul smell all around the hotel

Exceptional

Yes. It was completely filthy. Work socks in the cabinets. No garbage cans or microwave. They wouldn’t give us any towels because it was “the weekend”. It was awful !

I like my room and my stay here no complaints

Needs improvement..laundry room needs to be open.

It's really clean over here staff is good especially house keeping. If something is wrong they will take care of it right away.

OK

It was very clean, the staff was amazing, there's a park right across the street and the kitchen allowed me to cook for my family saving us money.

Easy check in and prompt response from office

This is a great place to call home and