Ramada By Wyndham Brooklyn Near Flatbush

Very good

Very good

Good

Clean and nice The bed was not comfortable

Exceptional

The front desk clerk checks you in while enclosed in a bullet proof booth, which should tell all you need to know about the area. Room is very small but clean and well presented. The staff seems to have engaged too many marginal residents so are a bit stood off. The breakfast is ok, but if you’re not there early 7 am ish, they run out and don’t replenish.

The manager and reception staff could not have been more helpful and friendly and happy to help We were initially allocated a room which reeked of dried urine, it smelt like a care home, through the hallway walking towards the room and hit us when we opened the door. The manager quickly offered another room when we complained. The cleaning staff obviously left a lot to be desired. They were very lazy, loitering around in the halls and diner, when we went pass them they were very intimidating, talking in their own language and sniggering. It was blatantly obvious they are not trained in either customer service nor cleaning properly, to say nothing of health and safety knowledge, having left a huge cart of cleaning materials in front of the fire exits. Whilst I am a very strong advocate for inclusivity, diversity and equality the mind boggles as to how these cleaners can be instructed or trained in their duties when they dont speak English. This hotel at times was very uncomfortable when moving around, these ladies gathered together in the halls, would not acknowledge us, sneered at us and made comments in their own language as we passed. A very very intimidating experience, will never go there again, no respect for the customer by this group of cleaners who obviously dont know how to clean are just there for the money. Never known anything like it. Horrible experience!!!

We had to ride in a Manuel elevator to get to the lobby. Very dark and the view out our basement window was a leaky air conditioner unit.

Locations and access to public transportation Power Outage not scheduled

Walk thru human urine! Terrible hotel. 1. Cockroaches. 2. Drain Flies. 3. Room size is maybe 12ft x 12ft. 4. Pillows are 16"x16" 5. And is the worst. In the middle of the night, unclothed man, going around, peeping into the door view hole and urinating on the room doors! Hotel staff did NOT remove the person from the hotel. DID NOT clean it other then a quick wipe. And refused to provide any reduction in the charge of the stay. If you stay here, bring boots so you can walk thru human urine when entering and leaving your room.

Very good

Great

The place clean daily You can always call on the reception for issues For the price the breakfast is not enuff..should have different variety

Very good

Passable

Beautiful stay!

Outgoing and friendly staff.

Superb

Clean and quiet. Not enough outlets, only on one side of the bed. No lights by bed, have to get up to trun off lights at night.

Disappointing