Residence Inn by Marriott New Orleans French Quarter Area/Central Business District

Also, the AC in the hallways and main lobby was not working properly, which made those areas uncomfortable. Overall, the customer service was good, but there were several things that could have been better.

This was my second time staying here and now that my daughter go to school in New Orleans I be spending more time here.

Overall, a good stay. Staff through away my pillows but management willing to reimburse for it.

Clean friendly staff

Hotel was nice but room and hallways had a smell i assume from dirty carpet

Gooo

That said, it would have been nice that the bar and that the “room service” app actually be operational. But overall, it was exactly what was needed and plan on making it our annual spot for this annual business trip.

Excellent

Our stay was 6 days. The room was never serviced. That was a first. One of the elevators had an open door that was a safety hazard. Another first. Some of the buttons in the last elevator don’t light up so you don’t know if your floor was inputted or not. That was fun. The afternoon noon and evening front desk crews warmth eases the flaws. I’ve stayed at this location many times and I’ve always had a flawless stay until this last stay.

It was clean easy to check in early, felt safe, plus I a lil ways enjoy the room fridge, stove and microwave

It was just ok. 1 thing I didn’t like was not getting a clear explanation for a late night charge of $170 that is still pending on my credit card. The staff’s explanation didn’t match what occurred. Note that I paid the reservation in full prior to check in and was charged a fee for potential incidentals which has finally cleared. I’ve also been charged for using valet, yet the $170 is still pending

Property was clean and located within walking distance of everything

Everything was great. Will stay there again.

Clean great location to everything.

Nothing

Very friendly staff, great location near the FQ and Convention Ctr. Early check in and late check out are available.

Staff was nice. Hotel is walking distance (3blocks) to canal Street and Bourbon Street.

We love the location and the fact that we can warm up leftovers and store them properly in the fridge!

Our room was spotless, beautifully maintained, and incredibly comfortable—the perfect place to relax and reconnect. The entire staff was professional, kind, and always willing to help, making our stay even more enjoyable. If you're looking for a clean, comfortable hotel with amazing staff, we highly recommend staying here. Our staycation was exactly what we needed, and we look forward to coming back again soon!

Enjoy my stay.