Hampton Inn Chicago/Naperville

Service was awful stuff was broken in the room. The door didn’t wanna lock half the time.

Good customer service

Very nice staff, solid breakfast, the one elevator was inoperable which made the wait times a bit excessive, plenty of food choices and shopping nearby, safe area.

Comfortable bed. Quiet.

The breakfast was good. The carpet in the elevator and the hallway smelled bad, Need to be clean more thoroughly, or need new carpet. The door to the room is very flimsy. I could hear people talking loudly in the hallway, open/shut doors at every midnight while I was there for 3 nights. Very disappointed.

We enjoyed it all. Room was very nice!

Wasn’t as clean as I would like.

Room was clean. Breakfast was ok.

Exceptional

Exceptional

Staff was professional & kind. Breakfast was good, but could benefit from additional food options.

Exceptional

Very nice hotel and room, but the staff were not friendly at all, and did not greet me in a friendly manner, there was no one at the desk. I will stay there again absolutely, what they had going on didn't have anything to do with me.

Kind people, excellent service

Nice location and easily accessible

We loved the hotel and it was a great area to stay. The only issue we had was the blanket had a blood stain on it which housekeeping immediately took care of it. The rest of the hotel room was clean. Front desk was amazing as well.

I especially liked the brightly lit bathroom and actual lamps in the room that provided great illumination. Also appreciated the sofa and footstools and the desk was next to the window. One drawback was the high shelf for the towels in the bathroom, a little hard to reach for a short person. I appreciated the narrow shelf above the bathroom sink, ideal for my toiletries. Good breakfast choices. One elevator was out of commission but wait times for remaining one were okay. Good location, nice looking exterior building and outdoor pool. I will try to return to this Hampton Inn in future Naperville visits.

Outstanding service and terrific amenities

Friendly staff, clean room, convenient parking, great location

We stayed several days while visiting family. The hotel was clean, beds comfortable, and the hot water plentiful. The morning breakfast was good with eggs, protein, breads, waffles, and yogurt and fresh fruit. Coffee was excellent. We would stay again and highly recommend.