Novotel Nanjing Central Suning
About Novotel Nanjing Central Suning
Novotel Nanjing Central Suning offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date. Taxi offerings at the hotel enhance the ease of discovering Nanjing.Visitors can take advantage of complimentary parking directly at the hotel.Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Each accommodation at Novotel Nanjing Central Suning is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience.In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water and mini bar at your disposal.Novotel Nanjing Central Suning offers a hair dryer and toiletries in the restrooms of specific accommodations. Immerse yourself in the executive lounge, where exceptional amenities and lavish surroundings await you. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
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It is indeed at the center of the town The room smells like food when i enter and the hall way smells like smoke
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Passable
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Good
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Very good
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Good
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Amazing and very helpful people. Thank you so much for that pleasant stay. Everything was perfect :)
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The views of the room (15th floor), the bedroom was really nice We have to wait to enter the room, they didn't find our reservation through booking and the traffic noise (because we were higher it was better and could sleep)
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Superb
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Location No English speaking person
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Good location None
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Wonderful service from the airport to check-in. Very convenient for one-stop travel near the airport. Everything was fine for me.
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The only thing I liked about the property was it is close to my spouse's work place. So it was quite convenient. The staff that stood out to me was the concierge. His attitude was one of the worst things I have ever encountered during my stay. He was quite rude when I asked him to store my spouse's and my carry ons. It felt like it was a chore for him even when he had nothing to do. Moreover, when I asked him the direction to the bathroom at the lobby, he just pointed towards the reception and said "go to them". My spouse and I was quite shocked at the standard of the staffs especially at the concierge. Next, when I wanted to extend my stay to a half day, I called the reception ahead to make sure the price was what I have agreed over the phone which was 300 RMB. However, when I myself came to the reception, no one could confirmed with me and told me another price. I personally do not have the problem with the upcharge but it is very unprofessional to say one price and the another price at the reception. I find it very insulting towards my spouse and towards my time.
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i thought i paid for a hotel room with working air-cons. First day of stay the hotel staffs confirmed with me the air-con in my room is only running from the centralised system controlled by the hotel, the isolated one in my room is de-activated, why? So, they offered to send me a standing fan! which i took because the room is so stuffy even after opening the window and the thermostat in the room constantly reads 26 to 28 d.c Come on, it's not even winter yet in nanjing during november.
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Good breakfast however food is not kept hot enough. The temperature control in the room is not functioning properly making the room too warm & stuffy.
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The location is very convenient, right next to the subway station and lots of restaurants It’s abit run down, some amenities needed upgrades
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Very good
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I like the location, and convinience to access shop, restaurant etc I don't like the staff, they are not welcoming and cannot speak english
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Great location, helpful staff, excellent breakfast buffet Air conditioning control was a bit strange, had to turn it off from time to time or it gets too cold
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close to train station Air conditioning broken for 2 days and no one mentioned it on Website or Check in
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Very good
