Impala Hotel
About Impala Hotel
Comfortable Accommodations Impala Hotel Parklands in Nairobi offers family rooms with private bathrooms, garden views, and free WiFi. Each room includes a work desk, TV, and electric kettle. Dining and Leisure The family-friendly restaurant serves African cuisine with brunch, lunch, dinner, high tea, and cocktails. Guests can relax on the terrace or in the garden. Additional facilities include a bar, coffee shop, and outdoor seating area. Convenient Location Located 5 mi from Wilson Airport, the hotel is near attractions such as Nairobi National Museum (17-minute walk) and Nairobi Botanic Garden (17-minute walk). Free toiletries and a paid airport shuttle service are available. Guest Services The hotel offers a 24-hour front desk, daily housekeeping, room service, and luggage storage. Additional amenities include a hairdresser/beautician, bicycle parking, and express check-in and check-out services.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Family friendly
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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bath has issue with hot water
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The location was in the center which was a great deal cause it was very easy to get access to a lot of staff and the sta
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The place is exceptionally clean... With clean and fresh beddings and also towels... - Amazing staff friendly and professional.. They can adjust TV screen to modern smart TV... Otherwise everything else is good. I left a happy customer. I can recommend the place to anybody....
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The courteous staff
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Absolutely amazing environment ? Nothing
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Location Lack essential facilities in the room
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It's located I right place. The facility is too old. May be they can renovate
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It's a very neat place It's location superb No intercom The restroom was old and its roof not completely sealed
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Located in prime location hotel is neat and clean Rooms are very congested and some of the rooms don’t have door in washroom look like prison and hot water flow is very bad coming only very hot water r cooled water taking bath in this hotel rooms not easy.
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The rooms and facilities are dated and need upgrading.
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The place is in a very good location but needs alot of repairs..especially the rooms,everything is worn out.
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The staff was very accommodating. Thanks Rufina for all your help. The staff helped me navigate through my challenges with ease and made my stay enjoyable. I liked the room and loved that I was showed care when I felt sick.
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Passable
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Very good
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Good
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Place was well located, bar was very good and staff excellent. The facilities were outdated, shower was either very very hot or very cold, bathroom sink was awful. No space to hang cloths or towel, toilet did not flush properly, and the list is endless. Electrical sockets hanging (dangerous), no bed side lights just the main light
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Staff very nice expecially receptionist miss Fidelis
