Monterey Bay Suites

The elevators take a while but when you learn them they’re not so bad.

The room we were assigned 823 could you se a remodel. Tub replaced, walls needed to scraped, cleaned and repainted, looked like mold on the bedroom wall by the air conditioner. Base of the wall behind the commode was separated. Oil and replace door to balcony…it was rusty, loud and heavy. The the room itself looks dated. Breakfast not as listed in the website, what was there was: Grits, eggs, sausage, pancakes, cold cereal, fruit cups, juice. It did have two working pools during our stay, all elevators were working. Parking onsite. Front desk staff on personal phones when we arrived on two occasions and finished their texts before addressing us.

I love coming to the beach and I have been staying at this resort the last couple of times and I always enjoy the staff , accommodation, location is great. Definitely will be back One of the elevator was hot.

Superb

The air conditioner is definitely need to be cleaned the room reeked of mold the bathroom tub when taking a shower filled up past your ankles pour drainage. The bathroom sink had no water pressure. The mattress on the sofa. Bed was thoroughly disgusting although I was credited for that, but the overall stay was horrible.

The location is great, views are great. The beach access, pools all do the trick. The parking garage is crazy difficult and stressful to navigate. Went for a week with my wife, two young children, and the in laws. Upon walking into our room, the maintenance of this place is shotty at best. The room wasn’t what most people consider hotel acceptable clean from check in. Lots of weird issues: toilet seat and electrical outlets installed completely crooked. Huge dent in the fridge and freezer doors. Holes in the walls from door stoppers, doors that are hung crooked and rub the floor when opened or shut. The pull out bed (from wall) in the living room had debris and mold behind the headboard. Stove top, microwave, floors and table tops were only wiped down quickly, definitely not clean. If you’re looking for a nice, very clean, resort, go somewhere else for the same price or slightly more.. It was good enough. I never ate the breakfast but was told it was okay.

All good

Pleasant

Our room was absolutely disgusting! Upon arrival it appeared that staff was interrupted while cleaning and forgot to return to finish the job. They left behind cleaning products even thought the room wasn’t clean. The bathroom and kitchen area were stained up with cigarette burns, hair, and random spots on the walls that appeared to be dirt or dried up liquids. The kitchen was nice but wasn’t able to use it because there were no pots or pans. The bath tub was stained a grey ish color and had cigarette burns all over it and you could not get hot water the entire stay but when we did get warm water it sounded like construction behind the shower head. I booked a 1 bedroom condo with pull out wall bed and when we pulled the bed out of the wall behind the area that would be the head of the bed was covered in a black colored MOLD and DIRT the other beds in the room had a black colored mold under the mattress on the box springs. The only thing that kept us from causing a big issue was the friendly staff and the fact our family was really only in the room to sleep but I plan to contact management and send them all the picture proof of the unexceptionable conditions of the room

Good location to the beach

Looked the view but the sliding glass door didnt slide good it was a hassel just to go on balcony. There was a smell in the bathroom at all time. Septic smell

Exceptional

Elevator system is a bit strange and parking is very tight. Otherwise a great stay

Lovely staff

Pleasant

I call are someone to come fix the TV in the living room no one came

the beds were comfy, it was clean, so much for kids to do! getting up and down floors with the elevators are a little inconvenient because of the amount of people vs elevators, especially when 2 were broken during our stay.

Good

The location is great, the beach was clean, and the general pool area were clean, the staff was very friendly We stayed for a whole week and the dumpsters were never emptied, trash just stacked up outside the dumpsters, which was a bit of a problem for us as the dumpsters were right outside our door, and they never emptied the trash cans all day down by the pool, trash was just falling all over the ground

We liked the pools, the rooms was nice. The view of the ocean was also nice. We liked that it had separate space (the living room and the bedroom. Both televisions were working good. The parking was right there so no walking from one building to another. The bathroom seems a bit tiny, the water pressure from the shower wasn’t the best. The breakfast was okay, they can add like pancakes or waffles to the menu.