The Ampersand Hotel - Small Luxury Hotels of the World
About The Ampersand Hotel - Small Luxury Hotels of the World
With its own Mediterranean restaurant and just a minute’s walk from South Kensington Underground Station, The Ampersand is a cosmopolitan hotel set in a large Victorian building. The hotel also has a gym and games room. The pillared foyer has a grand staircase lit by an elegant cascading chandelier. The downstairs bar area gives a sophisticated urban feel with its exposed brick arches, and a Science Afternoon Tea menu is available in the hotel’s drawing rooms. Bedrooms at The Ampersand are individually decorated with bold contemporary wallpaper designs and original Victorian features. Each room has a mini-bar, a flat-screen TV with satellite channels, and an private bathroom. As well as the hotel’s well-equipped gym, guests will have access to information regarding horse riding, private trainers and running routes. Within 2 minutes’ walk of the Natural History Museum and the Victoria and Albert Museum, Harrods and Hyde Park are just 15 minutes away by foot.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
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This was my second stay at the Ampersand, and it again exceeded all of my expectations. The staff are incredibly kind, welcoming, and go above and beyond to give exceptional service in a timely fashion. The rooms are neat as a pin and extremely clean, and always tidied nicely by the housekeeping staff. I will always come back to this hotel when staying in London because of these reasons, and the exceptional location--less than one block from the South Kensington tube stations which connects to 3 major lines, including one directly to Heathrow, not to mention proximity to multiple major museums. There really isn't much I can say. I guess I wish there were more varied food options, and that there were ironing boards and irons in the room, as well as bottle openers, I felt like a pest repeatedly requesting items.
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Superb
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Comfortable clean convenient
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Good
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Exceptional
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Superb
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The property is perfectly located in a lovely neighborhood and is so comfortable and excellent and accommodating staff. NA
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Exceptional
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Extremely well appointed, the shower was amazing, I felt like a salmon swimming upstream, I've only ever had an equal shower experience once in my lifetime. I think that some of the way the light switches worked would have confused older people. There were no regular lights which is, they were all push button control panels. Additionally, no matter how low I turned the air, the room was always just so so. Even with that, the place was 10 out of 10!
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Superb
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Superb
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Good
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Exceptional
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Location Service Very friendly people Nothing
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Superb
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Exceptional
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Excellent customer service at all points Lovely comfortable bed and excellent shower Nothing really, could hear the tube trains regularly, but it is very near South Kensington station ;-)
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Location, the staff were very helpful (especially the porter who helped with our bags and where to pick up the uber and ensured we had plenty of water on what was a couple of hot days). Carpeted floors in the rooms. We just have a preference for hardwood floors.
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Distance to tube. Room was clean and comfortable. Nice touch with complimentary minibar and coffee/tea and milk station. Always nice to have fresh milk in the room. Guy greeting in the lobby was very friendly and helpful. Reception staff could have been friendlier.
