Phoenix Hostel
About Phoenix Hostel
The adult-only Phenix Hostel is perfectly located in central London. This award-winning Bar and Hostel has free WiFi access available. Here you will find a Pub, shared lounge and luggage storage (free for guests). Centrally located, the renowned Madame Tussauds attraction can be reached in average 10 minutes by foot, bus or tube. Located 5 minutes away from Edgware Road tube station, and 30 minutes from London Heathrow Airport.
Amenities
- 24-hour front desk
- Meeting space
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Self-service laundry
- Luggage storage
- Smoke-free property
- In-room safe
Reviews
-
Nothing specific All the beds are full of bugs
-
Great value Great staff excellent support Nice location Nice bed Great location The ground floor toilet wasnt flushing properly No plugs in room to charge phones
-
Staff were lovely Wasnt very clean and a few bugs
-
Staff great
-
Good
-
Staff were great! The whole property needs a revamp. Plywood covering holes in windows, carpet held together with tape, shower floors and bowing from all the water over the years etc. Got the feeling it was more of a place for homeless people needing cheap shelter than an actual travellers hostel.
-
The building location was nice enough its got a regular crowd i would say not everyone's cup of tea but if you like spend money find somewhere else it does what it says on the ad a bed for the night
-
Central location, friendly staff, traditional pub downstairs. Unclean lockers and windows sills, evidence of bed bug infestation.
-
Disappointing
-
Bad experience at all The place has bed bugs everywhere
-
Very good
-
absolutely disgusting place, bed bugs all in the bed so we could not stay there.
-
Bad
-
I cut the stay short from 4 days to 2 days as there were so many bed bugs. I got bad rash one hour into my stay and the rash got so bad now even days after I left the property and still not recovered. The bed bugs were everywhere, on the duvet, pillow and the walls, I must killed at least 50 of those and it also left blood trail, so it can be infectious. The bath mat in the toilet was so dirty so was the carpet in the corridor. I highly recommend not to stay at least not in the summer and the property can get a thoroughly clean as it definitely not meet the sanitisation requirement.
-
Very poor
-
Friendly staff but didn't do much - did not respond to the phone, email, messages, including from booking.com themselves Bed bugs everywhere, other guests were rowdy, it was cramped and very hot. I can't emphasize how many bed bugs there were - so many bed bugs, we left quickly after finding so many crawling on our clothes. Had to wash all our clothes/bags/etc immediately
-
Good
-
no comment No hot water in the showers, I had to shower with cold water. Waited for 40min at the reception at 18:30 to check-in and I had to go a come back a few hours later in the night to be able to check in.
-
Exceptional
-
Friendly staff, clean rooms and cheap good valué breakfast Showers smelt a bit damp, some mould flies as well
